Zannier Bai San Ho

Excellent service. We're going to visit again.

這個酒店給我重新定義了野奢。 因為這個酒店，我才攀山涉水來到越南——歸仁 過程不容易 但是還是覺得值得。 我從山頂的泳池別墅，搬下來稻田別墅，有不一樣的感覺，視野當然是山頂完勝的，但是價格也翻了一番。有條件的建議都可以試試。

本人基本上不發任何評論，但這家酒店真的給五星好評，雖然沒遇過服務差的五星酒店，但這家酒店的服務真的好好，所有工作人員都很nice，雖然入住的是基礎房型，環境也很舒適，特別沙灘很乾凈，真的值得入住

非常完美的酒店和假期！避世酒店的天花板，非常值得一來再來。我們此次預訂的是基礎房型稻田villa，房間的陳設，色彩與周邊的自然環境相得益彰，充滿野趣。值得一體的是如此親近自然的房間，但是衞生保持的格外整潔，沒有看到一衹蟲子，空調也沒有任何噪音，足見酒店維護的基本功。酒店的餐廳，Gym，私人海灘都很完美，工作人員隨時與你打招呼問候，充滿笑容，讓人賓至如歸。酒店以法國人居多，亞洲面孔很少，但在服務上沒有任何區別對待。雖然三天的時間裏有一天沒有晴天，但完全沒有無聊，酒店有豐富的活動和水上運動可以選擇。另外，由於在酒店過了新年，酒店有強制晚宴需要參加，這裏也感謝攜程幫忙溝通，完美地解決了突**況。總而言之，雖然路途遙遠，但仍值得一來！

最完美的一次酒店體驗

We stayed at this resort last week. The resort is surrounded by majestic mountains, a beautiful sea with golden sand, and vibrant coral formations along the rocks. Recommend to take a kayak and see the coral nestled along the rocks at around 11am-2pm. We stayed in a beachfront villa with a private pool. The room was clean, spacious, and provided a comfortable stay. However, the poolside area was disappointingly dirty, which detracted from the overall experience. The service here was inconsistent. While Tung at reception and Hoai and Linh at the restaurant exceeded our expectations with their exceptional service, other staff members, though friendly, lacked professionalism. The general manager seemed disengaged and had a somewhat indifferent attitude towards local customers, which was disappointing. Breakfast was a highlight of our stay, offering a great selection. The Western food was superb, but unfortunately, the Vietnamese cuisine was a major letdown. I found it disheartening to see the local dishes poorly executed. The Bo Luc Lac resembled a beef ragout more than the traditional dish, and the bamboo dish with coconut and curry was bizarre and unappealing. It seems the resort may be targeting Western customers, but compromising the authenticity of Vietnamese cuisine is not the right approach. Also, be aware of descriptions of their wine lists, there are unmatched contents between the menu and the real bottle (wine origin, the Alc%…) Overall, our experience at Zanier Phu Yen Resort was generally good enough, but there are several areas that need improvement. The location is beautiful, the room was comfortable, and some staff members were exceptional. However, the cleanliness of the poolside area, inconsistent service, and the disappointing Vietnamese food are areas that need attention. With some improvements, this resort could truly shine.

We spent 10 glorious days at the Zannier Bai San Ho. From the moment we arrived to departure, we felt welcomed, valued and pampered. The hotel provides a rare combination of exceptional service, incredible food and outstanding natural beauty that is tastefully complemented by the modern, yet traditional architecture that blends into nature and respects Vietnamese tradition. There are enough facilities to keep our family engaged - tennis, padel, gym, watersports and an amazing spa. Overall the experience is relaxing and re-energising. Our family has special dietary needs (kosher) and we were wonderfully catered for. The food was delicious and via the private chef and butler service, all our needs were met and expectations exceeded.