Hotel Esplendido

Front of house exceptional - pool staff a little moody probably because there are so many steps to reach the infinity pool. Restaurant and bar fabulous. Room was lovely and the view out to the bay very pretty. We have been spoiled in Majorca at what is our favourite hotel in Puerto Pollensa so everything has to match up and this one didn’t quite make it.

Fantastic ! Great location, superb views , amazing staff …..we loved our mini break and can’t wait to go back next summer. The bedrooms have a wonderful view over the bay and lovely terrace to watch the world go by. Breakfast was delicious either a la carte on the sea front or in the main restaurant. The gym and spa were well equipped and the pool terraces were enveloped by beautiful flora and fauna on terraces at the back of the hotel with bay views .

The Staff were indifferent, service was slow and lacking in curtesy. The breakfast was really bad, the eggs were under cooked, the toast thick and hard. we were told people have been coming to the hotel for THE BREAKFAST for 15 years. Nothing looked good or tasted good. The ironing board delivered to us was rocking so badly that the iron fell off and could have burnt me. The fruit sent to our room was stale and rotten ( see pic) The wifi signal was weak in the rooms, the lighting was dim and the toilet pan wobbled.

My sister and I could not get over the Esplendido Hotel! We booked a terrace room, overlooking the sea, and it was just as the photos described. We found the staff friendly and helpful, the food (breakfast) very delicious, and the location could NOT be beat. The room was small but well-appointed and we lacked for nothing. We would come back to Esplendido Hotel in a heartbeat!

Superb hotel in every way! This is our third stay here and it did not disappoint! Absolutely top notch from start to finish. Loved it ❤️ The staff, the interiors, the food, location, it’s all 10/10. Well done to all the staff for maintaining such a high standard for so many years, as the last time we came was 12 years ago and it’s just as good, if not better! Excellent ! One of my absolute favourite hotels anywhere ❤️

Our stay was marred by two families who were there in July. While they drank or passed out, their boys would take over the pool screaming, fighting and bullying the other children. Then come evening they would playing football outside the hotel until midnight so any attempt to have a meal or drink outside were ruined, not to mention relaxing on your terrace or balcony! Some fellow British parents do not wish to actually parent their offspring. The room was a good size and the complimentary mini bar was a great addition. However bathroom needed renovating as was rusty and dated. The ventilation did not work at all so you cannot use the mirror and need to leave asap before you melt. The shower head could not be moved as it was jammed. For the price I would go elsewhere unless you can make use of the spa and adults only areas. Helpful reception staff, in particular the American or Irish lady (I am not sure where she was from!).