Etéreo, Auberge Resorts Collection

I was extremely satisfied with my overall experience at Etero Resort, where every detail was thoughtfully delivered, creating an incredible and unforgettable stay for our family. I want to highlight a few exceptional individuals who elevated our visit to extraordinary heights. Adrian Perez, the Beverage Director, went above and beyond by batching my favorite cocktail, the Coco Salado, which was no longer on the menu, ensuring I could enjoy it all weekend. He also crafted a personalized welcome cocktail tailored to my palate, setting a delightful tone for our arrival. Sosa, one of the servers, consistently provided warm, impeccable service, making every interaction a joy. Emmanuel, our guide, meticulously planned our days, ensuring every detail and timeline was flawlessly executed. The entire front desk staff was warm, professional, and incredibly accommodating, making our family feel truly welcome. What made the experience even more special were the personalized touches for our children, aged 4 and 6. The resort surprised them with thoughtfully curated gift bags filled with delightful items, including adorable stuffed plush axolotls that they absolutely adored and still cuddle with daily. The cookie-making kits provided endless fun, allowing our kids to get creative in a hands-on activity that kept them engaged and giggling. These thoughtful gestures made our children feel so special and added a magical layer to our stay. Etero Resort’s attention to detail and exceptional staff made this a trip to remember, and we can’t wait to return!

Outstanding experience once again during our second stay at Etereo. Beautiful resort, wonderful staff. We hope to return again!

From the moment we arrived at Auberge Etéreo, we knew we were in for something extraordinary. We were greeted with a Shaman energy cleanse that set the tone for our stay—grounding us in the magic and spirit of this place. The hospitality of the entire team was second to none. Every interaction felt genuine, warm, and personal. Our room was stunning, the grounds were immaculately kept, and everywhere we turned there was beauty—whether it was the pristine beach, the mangroves swaying in the breeze, or the breathtaking starry skies we enjoyed while lying on the nets above the mangroves. Our days were filled with unforgettable experiences: snorkeling from a sailboat, an epic intro to diving for our adventurous 7-year-old daughter, and the incredible kids club led by the wonderful Ruby—who instantly made her feel like family. Guia Roi made sure every detail of our stay was perfect, while Luis turned our taco tasting and Abruello dining experiences into memories we’ll cherish. Juan and Julian gave us the most memorable snorkeling and diving adventure, full of wonder and discovery. One of the most special moments was creating spiritual bracelets with the Mayan Shaman—a beautiful and meaningful connection to the culture and spirit of this place. To the entire Auberge Etéreo team—you should be so proud of what you’ve built here. Every detail, every smile, and every thoughtful gesture is noticed and deeply appreciated. This was truly the most amazing resort experience we’ve ever had, and we cannot thank you enough for the magic you created for our family.