Aspen Hotel

Our stay & the property were excellent. Only negative was that there was a group in the foyer, which has a tall ceiling & is open to the 2nd floor, & their noise that went on well into quiet hours echoed upstairs. It was quite loud & annoying. Everything about the hotel/staff was great! We’ll stay there again.

We stayed at this hotel for two nights in January 2024. The heating unit just below the window either was not working properly or was not equipped for Alaska cold (double digits below zero then). It was blowing cold air out of one side and only mildly warm air out the other. We told the front desk about this and the person working just asked if we were using the heater correctly (we were). It was not until I responded to a customer survey after departure that anyone offered to have maintenance check it out. The bed was made with a sheet and light bedspread. It was not until we spent one cold night in the room that I learned from another guest that there was a blanket in a drawer beneath the microwave. The second evening, I asked the front desk if any extra blankets were available; she had one. This was all we needed, but having more than one extra blanket for winter guests seems important. Notably, some of the information on the hotel website is misleading. Specifically, there is no 24-hour front desk support, which the website as of today (January 31, 2024) says is available. The hotel "closes" at 11pm. There is a form on the front desk that states the hotel is a "limited-service" property and front desk, maintenance, security, and housekeeping may not be available. In short, you're on your own. This is what I might expect at a private rental, but not a hotel. That said, the property was clean and convenient, just not what I needed for a winter business trip.

Nice, clean newer hotel. On the basic side but what you would expect. No breakfast or housekeeping service for the two day stay.

The aspen hotel soldotna is everything i want in a small town hotel. The staff is friendly and professional. The facilities are clean a cozy the rooms are comfortable and and smartly layed out. It would be nice if all the amenities where operational, the pool and hottub where not available. But its not the end of the world. The Aspen hotel soldotna is lovely and centrally located.

Staff unwilling to provide receipt for stay. Not friendly very matter of a fact about things and not welcoming at any point in the stay.

Hotel was fine but when reserving it said there was a pool. Their pool they said has been closed for a year. The particular room we were in had a fridge that ran and it was pretty loud at times.

This hotel advertises a pool. The pool has not been working for over a year.