Pier on the Bay

Chandler was wonderful and answered communication quickly. We arrived a little early and we were able to place our bags inside the facility and waited for the cleaners to finish on the Deck. The home is spacious and well-maintained. I would stay here again.

At this point he is a crook to me Disastrous, was told i could check in at 4, when I got there it hadn't been cleaned. Chandler lied to me and said it was because the cleaners went to the laundry mat since the dryer broke. However all the dirty laundry was still piled up. We left and he said he would get the cleaners over their. At 930PM he said they werw done. We finallly got back there at 11PM and the cleaner was still there. He told us he disnt have tome to do laundry so there should be 1 clean towel. He said he would take 50% off, then just stopped responding to all messages.

The other reviews are accurate I began contacting the owner days before our stay due to the other reviews indicating some delays in getting in. I ended up contacting VRBO the morning of and they reached out and the owner promptly sent the instructions. I wasn’t traveling far and didn’t want to arrive “on time” and be stuck waiting for instructions or even cleaning. I figured if the place was in an awful state, I would even be willing to drive back home. Of note: the property is down a lengthyish walkway and I wish I had brought my wagon.We arrived about an hour past check in and found the place in disarray. Trash not taken out, sheets not washed, bed not made. One of us began washing the sheets while the other began unpacking the car. The second bed was made/not untidied. About 3 hours AFTER check-in, the cleaning crew arrived. We were already comfortable and had taken care of it ourselves so we sent her away. There’s a lack of attention and communication between the owner and his clean up crew which is evident from every other review on this listing. If you don’t mind potentially washing your own sheets, it’s a cheap place to stay where you can hear water.

Quiet and relaxing Nice property on the water. The sound of the waves was very peaceful and we enjoyed coming back after our day exploring Napa and Sonoma to view the sunset.It’s about 30 min away from a bunch of wineries.The house was clean, functional and more spacious than expected.

The place and location were outstanding; however, the lack of clarity about parking was a bit unsettling. A neighbor told us the neighborhood didn't allow for this type of rental practice; he wasn't happy to see us there. It was our first time visiting the city/area really so, that was a concern to us. Also, be aware that parking it's not guarantee. If you rent this place, make sure you don't leave any valuables in your car. On the first night we had to park far away from the rental. The overall house was cute however, upon entry the trash from the previous guest(s) was still there the trash can was full and very smelly. Not exactly the welcome I was expecting upon entering the property. The fridge wasn't working, so we had to throw away our food. I don't like to waste food nor do I like to waste money. Lastly, the living room sliding doors don't have a lock; the owner placed a piece of small wood to block from opening; however, it was too small that anyone could off have open the door and enter the place at will. That was a big security concern for us.

Poor Experience and Communication When we first arrived at the location we found it was not cleaned by the time we were listed to check in at 4 P.M. It took nearly 4 hours for the cleaner to finish cleaning, by then it was 7:40 P.M.The home itself was nice. Some things were supplied to us in the kitchens and bathrooms. The final night of us staying was awful though. The washing machine door was stuck, leaving our clothes stuck inside. The owner of the property answered our call claiming that the cleaners would be sent to the home to help us and that he would call us back, he never did. We had to leave our clothes behind in the washer because we were on a tight schedule. Overall I would not recommend staying here, even for the price. We were never reimbursed for the 4 hour delay either. Super disappointing.