Utente ospite
25 giugno 2024
**Hotel Review: Disappointing Stay at [Hotel the chabal]** I recently stayed at [Hotel the chabal] and unfortunately, my experience was less than satisfactory despite the newness of the property. **Rooms:** ⭐⭐⭐⭐☆
The rooms were modern and well-furnished, which was a pleasant surprise. The smart TV provided good entertainment options, but the lack of Wi-Fi severely limited its functionality. However, while the rooms appeared clean on the surface, the floor cleanliness was not up to par, especially for families with toddlers. I found it necessary to clean the floors myself to ensure they were safe for my child. **Food Service:** ⭐⭐☆☆☆
The food service left much to be desired. The quality of the meals was inconsistent, with some dishes arriving unappetizing. The biggest disappointment was the misleading policy on the kids' menu. Despite their claim that meals for children under 5 are free, I was charged for my child's meals. This inconsistency is both frustrating and unacceptable. **Staff and Hospitality:** ⭐⭐☆☆☆
The staff's attitude was a major letdown. They seemed indifferent and unresponsive to guest needs. My concerns about the cleanliness and the incorrect billing were met with a lack of urgency and a dismissive attitude. The hospitality fell far short of expectations, making the overall experience quite uncomfortable. **Overall:** ⭐⭐☆☆☆
While the rooms themselves were decent and had potential, the lack of proper cleanliness, unreliable Wi-Fi, subpar food service, and poor staff hospitality overshadowed the positives. [Hotel the chabal]needs significant improvements in these areas to provide a pleasant stay for its guests. I would hesitate to recommend this hotel until these issues are addressed.
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