Recensioni su Best Western Premier Sofia Airport Hotel

Good location and lacking pedestrian walk passing

Always great

Slechte ervaring. 2 kamers geboekt en ze konden er maar 1 vinden in hun systeem. We hadden een wake up call gevraagd maar nooit gekregen. De airco in de kamers werkte niet en het was er 26 graden binnen. We zouden met een shutllebus naar het vliegveld mee kunnen maar deze vertrok net te vroeg waardoor we niet mee konden. De hotelreceptioniste was vanmorgen erg chagerijnig en onvriendelijk.

周邊是牧場，很安靜，也不吵鬧

乾淨，離機場近

Ideal for the airport with the free shuttle bus, however it might have helped if there had been cups in one of the rooms and there was only a coffee machine in one room (the one without the cups) but overall it was clean and comfortable, the free breakfast was also very good

Great hotel, very friendly staff. There is a shuttle to and from the airport making it very convenient. Would recommend for short stop. Good breakfast and dinner choices, vegan is not really an option yet, but will get there I am sure.

Its my 4th time or so staying at the hotel and the rooms all have issues with the TVs not working properly also lights inside the rooms are flickering not working properly. The Maintanance guy is limited and a tap slow. Food in the Restaurant use to be better

Room was freezing cold, no toilet paper, no soap, no drinking water. have stayed here sevaral times but won’t be back

The hotel is located near the airport. We stayed there because we had an early morning flight. The hotel is spotless and comfortable. The staff is excellent and accommodating. Our room on the 10th floor was attractive, comfortable, and quiet. The bathroom was spotless and had plenty of towels and toiletries. We did not give a 5-star rating because of the restaurant. In an area with NO restaurants available, the hotel misses the boat. The limited menu was over-priced. The service was prolonged and inattentive. The wine list was also highly over-priced. We would have had lunch and dinner there but weren't willing to be held captive by high prices and a lackluster menu. We walked to a small food shop and found sandwiches and a bottle of wine. We would stay here again but not go to the restaurant.

Good hotel and good restaurant. I wasn’t offeret the drink I was promised as gold member. The arrangement with the shuttle bus to the airport wasn’t clear. The reception told me I had to reserve beforehand, but it was possible just to hop on the bus when it arrived - no reservation needed. Kind and helpful personel. But should have been informed about the shuttle bus service.

Air Conditioning NOT working even after asked reception. I took hi class room but no bottle of water complimentary.

Excellent hotel and a fantastic experience overall! Friendly staff, excellent amenities, great food, convenient shuttles to the airport terminals. Couldn’t be happier. This is where we always stay when we fly out of Sofia Airport — and we will continue coming back. Very highly recommended!

Hotel/room was clean and typical of chain hotels. Airport shuttle was ontime and very convenient. The simple breakfast for people catching flights is a nice touch. The only but major issue was that the supplemental lock on the room door didn't work, and when brought to the attention of the front desk, she said "they're not supposed to work"....?? If true, that's a security concern, and if not true, it shows a lack of concern and accommodation for guest's safety/concerns.