Hotel in zona St. Mary's Church, Slough, Slough

Despite making life difficult during my trip as work stresses spilled over into my stay, the staff was the nicest staff I have ever encountered at a hotel. They were always friendly and asked how my stay was going every time I walked in the door. They also were able to recommend places to get any type of meal that we needed as well. Exceptional service. Exceptional environment, clean and always tidy.

The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge

Accanto al Terminal T5 c'è una stazione di servizio e un piccolo supermercato di fronte. È relativamente comodo lasciare la città la mattina e non sarà troppo affollato. È a un'ora di macchina dalla città e molti gruppi di turisti scelgono di soggiornare qui. La camera è molto nella media. Al momento della prenotazione è stato dimostrato che c'è un piccolo frigorifero, ma in realtà non c'è! Abbiamo fatto il check-in con mia figlia, ma inaspettatamente ci è stato dato un letto extra. L'aria condizionata non deve essere calda, quindi la trapunta sul letto extra è stata utile. L'acqua del bagno era molto lenta. Prima che finissi di fare il bagno, l'acqua traboccava senza scendere. In camera non sono forniti acqua minerale, pantofole e set di cortesia. È necessario portare il proprio adattatore per la presa in camera. Accanto al lavandino è presente una presa per l'asciugacapelli che può essere utilizzata con le prese di ricarica dei cellulari Apple. Vicino al lavandino c'è paura dell'acqua, quindi prestare attenzione alla sicurezza quando lo si utilizza! La colazione può solo dirsi abbondante. Che sia buono o meno dipende dal gusto personale. L'orario della colazione è dalle 6:30 alle 10:30.

Lauren, Isabelle and Fred in 1215 fine dining were outstanding and a credit to the place. The taster menu is lush, and the breads and pastries are to die for. The hotel is beautiful but some things need to be improved. Spa was lovely and calming.

Thank you to the team (Aysha, Faisal, Anamika and Sharon) who were super helpful and had great energy. I had a problem with the toilet in the bathroom of my first room allocated and the matter was dealt with by Ayhsha and Faisal so swiftly and in descretion that it was hardly a bother. I also got given a complimentary breakfast for the inconvenience which was hot, tasty and so much choice. Out of the three Travelodges I have stayed this week and not just because on what I have recieved but from the humble and jovial nature of the staff, I think Maidenhead wins for me. Thanks to all! I will be back!

Tutto era incantevole, solo le cose minori potevano cambiare era avere patatine e non patatine con panini per il servizio in camera in prima serata. Il bar dei succhi non è più aperto nella spa che sarebbe stato adorabile e il personale del bar diurno sembrava meno allegro della sera. Ma siamo tutti molto utili ritorneremmo sicuramente grazie

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

Decent Hotel, Good Breakfast, Nice Big Rooms and nice Sports Bar if you want to chill and have Beer. Would stay again. It's a big hotel could do with some more lifts and it would be nice if the Pool was to re-open. But I would stay again.

Strutture: Comodo trasporto, c'è un'auto alla porta al piano di sotto del terminal dell'aeroporto, la stanza è abbastanza spaziosa e devi portare il tuo spazzolino da denti, servizio di reception 24 ore su 24 e la stampa gratuita è fantastica. C'è un piccolo supermercato a circa 200 metri dritto che fornisce i beni di prima necessità.