OYO Queens Hotel, Skegness

absolutely awful hotel not safe to be staying at. blood stains on floor, unclean and smells very bad aswell as dirty surfaces and old food in drawers. asked for a refund as description did not match what we were paying for they refused to help.

Booked for a two night break with friends. Checked in. Given key card for room 27. Got to room there were people already in there. Went back to reception given key card for room 18. Got to room it had not been cleaned, blood stains on pillow and a plaster in the bed. Bathroom very dirty. Bag full of rubbish in the room. Went back to reception given key for room 8. Got there people already in room. Then told to put our belongings in room 18 and it would be cleaned straight away. Returned later, room had been cleaned but not to a satisfactory standard. Fire alarm went off at about 8.30 in the morning. Staff / owners walking around corridors in pyjamas asking if people were smoking in rooms. Whole building stunk of ****. We then decided to leave. The hotel is very dated and needs a good clean. Staff do not appear to know what’s going on and are not organised. Would definitely not recommend this hotel.

we were supposed to stop at there other hotel yellow Mountain Hotel our friends booked it for my husband's 70 th birthday as a break as my husband has stage 4 cancer we were told we were staying at THE QUEENS INSTED NO BREAKFAST the Chinese lady was not there if we had payed for it we would ask for our money back WOULD NOT RECOMMEND THIS OR THERE OTHER HOTEL

Room was very dirty and very basic. You can get much, much better round the corner for an extra £20 a night. The room stank of smoke and had electric leads handing from the roof. The kettle didn't even have a plug near it so had to move it onto the floor.

Very good hotel only stopped for 2 night but will visit again next time we are in Skegness .The staff are very polite and helpful .When we arrived we were greeted on the door by a very nice Chinese lady who directed us to the carpark in the rear when we got to reception she was full of smiles and very polite Hotel its self is 2 mins walk to town centre and 2 mins to beach Room as large and well lite .hotel even smelt clean will be using again very soon

Horrible place with horrible staff. The lift couldn’t fit the pushchair inside, so me and my wife had to carry it up 2 flights of stairs up and down every time we wanted to leave. I am disabled, and we were told the lift would be big enough. When I tried to use the lift, I got stuck in there. It kept going up and down, even taking us down to the basement. There was broken plug sockets, with wires hanging out the walls. The cups were dirty, the milk was off.