I have stayed in Sioux Falls many times and typically, I stay at one of the hotels closer to the Empire Mall. This time, I have tried something diffierent. This is probably one of more difficult reviews I have written because there are both goods and bad parts regarding this hotel. I will begin with the good. I found the management and front-desk staff very helpful during my stay. The friendly staff made the stay very enjoyable. Likewise, the modern and clean ground floor was very welcoming. Last good, raised the issue of about the room being cleaned and management immediately addressed it. It is not until you get to your room that some of the issues are noticed. I found the room to be very outdated. The furniture was very worn and old. The carpet looked, as though, it was there since the 80s. For a lack of better description, it had a very cheap Motel 6 feel to it. To add to Motel 6 vibe, the room was only cleaned once during my 2 week stay and it was not cleaned very well. To make it worse, cleaning staff never stopped by, every few days, to see if I need coffee or towels. I raised this issue and it was addressed. From staying there and talking with staff, the hotel is going through an upgrade. This was appearent with the work being done while staying there. Another drawback was the kitchenette. While it had 2 burners there was only 1 frying pan. This made cooking a meal very difficult, like breakfast. Finally, the big drawback for me, is it is not very near anything. While yes, it is near a few restaurants and WalMart. If you do not have a car, the walk is a good 5 - 20 minutes and if it is winter, then it can be a very brutal walk. As for me, would I stay there again? Not sure, I might be willing to try it again once the refurbishing is done. However, it will not be my preferred hotel and the lack of cleaning the rooms has really put me off wanting to say here. Plus, the hotel does not offer breakfast, which with a kitchenette you do not necessarily need. However, the option is nice because if you have a busy day, with one frying pan, then having the option for breakfast take the pressure off of you plus it helps defray the cost of an extended stay. My advice, consider carefully the lack of cleaning of rooms, no breakfast being provided, and the distance from restaurants and shopping against the room rate. It is not the best hotel and it is not the worst. However, the lack of amentiies can be fraying especially if you are staying over a week.
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