Heritage Collection on Seah - Mobile App Check-In

Recensioni su Heritage Collection on Seah - Mobile App Check-In

Heritage Collection on Seah - Mobile App Check-In

39 Seah St, 188395, SingaporeDettagli hotel
Heritage Collection on Seah - Mobile App Check-In
Heritage Collection on Seah - Mobile App Check-InHeritage Collection on Seah - Mobile App Check-InHeritage Collection on Seah - Mobile App Check-In
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Ottimo
67 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.5
Servizio4.5
Pulizia4.8
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Tutte le recensioni(67)
Recensioni positive(67)
Recensioni con foto/video(20)
Soggiorno meraviglioso!(28)
Posizione ideale(23)
Pulito e ordinato(22)
Camere magnifiche(18)
Proprietario simpatico(16)
Posizione conveniente(13)
Molti servizi(6)
Trasporti comodi(6)
Haoshizaiyunniang
Camera Duplex
Soggiorno: set 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 17 ott 2024
La camera era fantastica. Il personale era molto gentile e la camera era pulita e ordinata. pulito! L'esperienza dell'alloggio è molto buona, consigliata! ! Soprattutto il personale: Andrew, Shannen e Ryan sono molto gentili e disponibili. Quando ho fatto il check-in, non avevo un convertitore e non potevo caricarlo. Il personale di servizio mi ha prontamente inviato un convertitore.
Testo originaleTraduci con Google
Risposta dalla struttura: 嗨,好食在雲娘!感謝您的精彩評論!我們很高興聽到您喜歡這次住宿,並覺得房間很棒、很乾凈。很高興得知我們的員工,尤其是 Andrew、Shannen 和 Ryan,非常樂於助人,並關注您的需求。我們很高興能及時為您提供手機轉換器。您的高度推薦對我們意義重大,我們期待很快再次歡迎您!
RoZ77
Premium Loft
Soggiorno: ago 2024
Viaggio con amici
18 recensione
5.0/5
Eccezionale
Pubblicata: 30 set 2024
Ottima posizione per soggiornare, vicino alla stazione mrt city hall. La maggior parte delle località turistiche sono raggiungibili a piedi da qui. Ci sono alcuni bar nelle vicinanze. Il check-in è stato semplice, ci hanno davvero aiutato molto. Camera spaziosa, pulita e completa di tutto ciò di cui hai bisogno per il tuo soggiorno. Andrew, Shahnen e Ryan sono molto disponibili e rispondono sempre velocemente. Ci tornerò sicuramente!
Testo originaleTraduci con Google
6/7
Risposta dalla struttura: Salve stimato ospite, Grazie per il tuo meraviglioso feedback! Siamo entusiasti di sapere che hai apprezzato la nostra fantastica posizione vicino alla City Hall MRT e che molte attrazioni turistiche erano raggiungibili a piedi. È fantastico che tu abbia trovato il check-in semplice e apprezzato la camera spaziosa e pulita con tutti i comfort di cui avevi bisogno. Siamo anche lieti che Andrew, Shannen e Ryan abbiano fornito un servizio utile e rapido. Non vediamo l'ora di darti il ​​benvenuto per il tuo prossimo soggiorno!
Yegor P.
Premium Loft
Soggiorno: ago 2024
Coppia
4 recensione
4.5/5
Ottimo
Pubblicata: 20 set 2024
Quando prenoti una camera in questo hotel, tieni presente: ⁃ Tutte le camere sono diverse, le fotografie non sono pertinenti e non riflettono la stanza in cui ti troverai. È impossibile prevedere il posizionamento e la presenza delle finestre. Potresti pagare più del dovuto per una foto più bella della stanza e finire nell'armadio. Quindi abbiamo pagato per una categoria di classe superiore (nella foto c'era una stanza con una finestra) e in più abbiamo chiesto una stanza con una finestra, che è mostrata nella scheda e nelle recensioni. Ci è stato subito detto che quel numero di una classe diversa non è ancora disponibile (perché vengono visualizzate foto irrilevanti e irrilevanti?). Di conseguenza, vivevamo in una stanza dove le finestre erano molto piccole, vicino al soffitto, coperte con pellicola bianca e sigillate: questa può essere chiamata finestra solo in modo condizionale. ⁃ La “cripto-burocrazia” è inevitabile. In tre giorni dovrai scaricare l’applicazione, registrarti per il check-in, scattare foto ai passaporti degli ospiti, inserire i dati e versare la caparra. Aspetterai la conferma il giorno successivo. Il giorno dell'arrivo non potrete completare questa procedura in anticipo, dovrete avvicinarvi all'hotel almeno 500 metri; Stando nella hall, proverai a connetterti al Wi-Fi e attenderai che la tua foto venga elaborata. Non funziona senza Bluetooth. La comunicazione con l'host avviene solo tramite WhatsApp. Ripetere tutto da capo se il secondo, terzo, ecc. ospite ha bisogno della chiave della camera. Un ostile “menù raffinato” su foglio A4 ti aspetterà nella tua camera. Letteralmente, ma in modo intelligibile. Ma non vergognatevi, se potessimo scegliere, torneremmo di nuovo qui: l'hotel è nel cuore della città, condividendo una strada laterale con Raffles. La stanza è pulita, tutto funziona, c'è aria secca. La comunicazione con l'host è molto veloce, non ti lasceranno mai nei guai. La biancheria è inclusa nel prezzo, viene fornito il detersivo. Niente più contro, solo vantaggi. I due aspetti negativi che ho menzionato potrebbero essere la (in)ospitalità locale e la scarsa esperienza dell'utente non sono perdonati, ma certamente non eliminano il fascino dell'hotel. Comunque lo consigliamo!
Testo originaleTraduci con Google
Risposta dalla struttura: Привет, Егор!Спасибо, что поделились своим подробным отзывом о недавнем пребывании у нас. Мы ценим ваши идеи, так как они помогают нам улучшить наши услуги.Мы понимаем вашу обеспокоенность по поводу распределения номеров и несоответствия фотографий, представленных в Интернете. У каждого номера есть уникальные особенности, и мы стремимся предоставить точные данные. Приносим извинения за неудобства, которые вы испытали, когда ваш номер не соответствовал вашим ожиданиям, особенно в отношении ситуации с окнами. Ваш отзыв об этом будет передан нашей команде менеджеров для рассмотрения.Мы также принимаем во внимание ваши мысли о процессе регистрации. Мы стремимся оптимизировать наши процедуры, и ваши комментарии относительно «крипто-бюрократии» и проблем с подключением ценны. Мы ценим ваше терпение в этом процессе и будем работать над улучшениями, чтобы улучшить впечатления гостей.В качестве позитивного момента мы рады слышать, что вам понравилось наше превосходное расположение, чистые номера и отзывчивость нашего персонала. Замечательно знать, что, несмотря на трудности, вы нашли ценность в своем пребывании и рассмотрите возможность вернуться. Спасибо за ваши рекомендации, и мы с нетерпением ждем возможности приветствовать вас снова в будущем!
Utente ospite
Premium Loft
Soggiorno: dic 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 26 gen 2025
I had a wonderful stay at Heritage Collection at Seah. The location is perfect. Upon arrival, I was warmly greeted by Davina who is really helpful. I love the place which has a very high ceiling and is spotlessly clean. Although the building is a heritage shophouse, they have a lift inside! The unit is nicely decorated and has all the things I need.  I definitely will return next time when I come to Singapore.
Traduci
Risposta dalla struttura: Thank you so much for your lovely feedback, Hong! 😊 We're thrilled to hear you had a wonderful stay with us at Heritage Collection on Seah. It's fantastic to know that you enjoyed the location, the high ceilings, and the overall cleanliness of the space. We're also glad Divina was able to make your check-in experience smooth and welcoming!We're excited to welcome you back on your next trip to Singapore! Until then, take care and thank you once again for choosing us! 😊🫶
azyyyyy
Camera Duplex
Soggiorno: nov 2024
Solo
2 recensione
4.5/5
Ottimo
Pubblicata: 26 dic 2024
Stayed for 4D3N here with a family member, amazing service by Shannen, Mae, Divina and Ryan 🫶🏻🩷✨️ The location was slightly confusing since it's very close to a restaurant, but Shannen came to assist us for temporary storage as we wait for check-in time. Everyone promptly gave us assistance when needed and prepared detailed instructions on getting the digital key for our stay. Definitely recommended for young travelers, not really suitable for family + kids.
Traduci
Risposta dalla struttura: Thank you for sharing your experience, Azy! We’re so happy to hear that Shannen, Mae, Divina, and Ryan made your stay special and that the team was there to assist you every step of the way. We understand the location might be a bit tricky to find, but it’s great that Shannen could help with storage while you waited for check-in. Your feedback is really appreciated, and we hope to welcome you back soon—perfect for young travelers like you! 😊
Utente ospite
Premium Loft
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 gen 2025
This is my mom's first overseas trip. I had a hard time finding good accommodation, but fortunately, it was great to meet good accommodation and good accommodation staff mae, shannen, divina, and rhan. It was an unforgettable trip for me. Hotel conditions were clean, spacious and affordable. If I visit Singapore next time, I will stay here.😆
Traduci
Risposta dalla struttura: Thank you so much for your kind words, Min! 😊 We’re so happy to have been part of your mom’s first overseas trip and to hear that your stay with us made it even more special. It’s wonderful to know that you found our team—Mae, Shannen, Divina, and Ryan—helpful and that the room met your expectations.We would love to welcome you and your mom back whenever you're in Singapore next! 😄 Take care, and thank you again for choosing us! 🫶
Xin
Camera Duplex
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2025
The overall very good, everything is very clean and nice, toilet also very tidy, thank you Divina, Ryan, Shannen & Mae.
Traduci
Risposta dalla struttura: Thank you for your kind words! We're thrilled to hear that everything was clean and tidy during your stay. A big shoutout to Divina, Ryan, Shannen, and Mae for making your experience special. We hope to welcome you back soon! 😊
Lead Kert
Premium Loft
Soggiorno: ott 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 25 nov 2024
Comfortable stay and very near to Esplanade MRT station , Divina, Ryan and Shannen were very helpful Heritage Ambassadors!
Traduci
Risposta dalla struttura: Thank you for your kind feedback, Lead. We're thrilled to hear that you had a comfortable stay and found the location so convenient, with Esplanade MRT station just nearby. It's wonderful to know that Divina, Ryan, and Shannen were able to assist you as Heritage Ambassadors and made your experience even better. We truly appreciate your support and look forward to welcoming you back in the future!
Fe22
Premium Loft
Soggiorno: apr 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 21 mag 2024
I'm thrilled to say my stay here surpassed all expectations. I wholeheartedly recommend this hotel. The check-in process was okay! The amenities were fantastic, from the efficient air conditioning to the smart TV and the water heater. The only minor downside was the absence of complimentary toothpaste, toothbrush and the soundproofing could be improved, but it hardly detracted from the overall experience. I look forward to returning in the future!
Traduci
Risposta dalla struttura: Hi Fe,Thank you for your enthusiastic review! We're thrilled to hear that your stay with us surpassed all expectations and that you would wholeheartedly recommend our hotel.We're glad you found the check-in process okay and that you enjoyed our fantastic amenities, including the efficient air conditioning, smart TV, and water heater. Your feedback regarding the absence of complimentary toothpaste and toothbrush, as well as the soundproofing, is duly noted. We will definitely take this into consideration as we strive to improve our services.We appreciate your understanding that these minor issues did not detract from your overall experience. We look forward to welcoming you back in the future! If there's anything else we can do to make your next stay even better, please let us know.Safe travels and see you soon! 😊
JennyWong
Premium Loft
Soggiorno: ott 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 nov 2024
I wanted to take a moment to thank you for a wonderful stay last night. Although the room was on the smaller side, it was exceptionally clean and comfortable. I truly enjoyed my time there and am very satisfied with my experience.will come again 😍
Traduci
Risposta dalla struttura: Hi Jenny,It was our pleasure to host you. We're glad to hear that you felt comfortable and found the room neat and clean. Making our guests satisfied and happy is one of our top goals. We look forward to welcoming you again soon! :)
Owell
Premium Loft
Soggiorno: ott 2024
Famiglia
2 recensione
4.2/5
Molto buono
Pubblicata: 10 nov 2024
We had a great stay overall! The service was fantastic, the staff were friendly, attentive, and made us feel very welcome. The room was bit small for family set up. And small concern was the bathroom curtain, which had a bit of an odor. However, this didn’t impact our stay too much.
Traduci
Risposta dalla struttura: Hi Owell,Thank you for your feedback! We're so happy to hear that you had a great stay and that our team made you feel welcome with their excellent service.We also appreciate your comments regarding the room size and the bathroom curtain. While we understand these may have been concerns, we’re glad they didn’t impact your overall experience. We’ll certainly review this for future improvements. Additionally, we believe the room size and configuration was clearly stated in the listing to ensure guests can make an informed booking and choose a room that best suits their needs. Since you stayed with your child, we’d like to mention that the room is designed for 2 guests only and has a strict no-children policy. Adding an extra guest can limit the comfort the room is intended to provide. However, we extended our flexibility to make an exception and allowed your child to stay with you understanding that you agree to any potential size discomfort it may give.Thank you again for sharing your stay with us, and we hope to welcome you back for another great stay!
Tqufik
Camera Duplex
Soggiorno: set 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 22 ott 2024
The property is super clean, with very responsif staff. I have problem with digital key to open front door,they provide me physical key and working well. Well done Andrew, Shannen and Ryan for your hospitality and assistance during my stay, we keep in touch during my stay to ask if I am okay
Traduci
Risposta dalla struttura: Hi!Thank you for your wonderful feedback! We’re thrilled to hear that you found the property to be very clean and that our staff was responsive to your needs. We're glad that we could assist you with the digital key issue by providing a physical key that worked well. A special shoutout to Andrew, Shannen, and Ryan for their hospitality and for checking in on you during your stay. We look forward to welcoming you back soon!
Utente ospite
Premium Loft
Soggiorno: set 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 ott 2024
Great location and has all the amenities despite being in a small compact room with a loft bedroom. The team, including Andrew and Shannen, guided us through the online checkin process and made sure we had everything we needed when we were there.
Traduci
Risposta dalla struttura: Hi!Thank you for your great feedback! We're delighted to hear that you enjoyed our location and found the amenities suitable, even in our compact loft rooms. It’s wonderful to know that Andrew and Shannen were helpful in guiding you through the online check-in process and ensured you had everything you needed during your stay. We hope to welcome you back soon!
Yuanmaimai
Premium Loft
Soggiorno: ago 2024
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 22 set 2024
Clean and safe, good service and price, easy to go anywhere by subway. Best choice for budget around this price.
Traduci
Risposta dalla struttura: Hi Yuanmaimai,Thank you for your feedback! We're delighted to hear that you found our property clean, safe, and well-priced. It's great to know that our location made it easy for you to get around by subway. We appreciate your kind words and look forward to welcoming you back for another stay!
Utente anonimo
Premium Loft
Soggiorno: lug 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 set 2024
I like the loft concept but my dad didnt haha, he said he would prefer not having to climb the stairs when he wants to lie down and little space to walk around but its just a personal preference. Amenities wise there is a kitchenette and a rather large fridge, which i really like! Service provided by Ryan, Shannen and Andrew were prompt and efficient, appreciate this alot!
Traduci
Risposta dalla struttura: Hi valued guest,Thank you for sharing your feedback! We're glad to hear you enjoyed the loft concept and the amenities, especially the kitchenette and spacious fridge. We understand that the stairs can be a matter of personal preference, and we appreciate your dad's perspective. It's great to know that Ryan, Shannen, and Andrew provided you with prompt and efficient service. We hope to welcome you back for another stay!