Mount Amara Hotel & Spa, Siliguri

Trip.com is very helpful for your booking and a good class service

Good Budget Hotel. Good Food. Bedsheets/ Pillow covers should be better. No Table chairs in Room. Approach road to Hotel is bad. Otherwise good and cooperative staffs

I stayed for a night and I literally had to wait and give 3-4 reminders for simple things such as food menu, dental kit etc.. and despite of giving several reminders… the items which I requested for never arrived…. I could not even order some food in the room in the evening as I was not provided with the menu even after giving 3 reminders.. and later on after almost half an hour, the food menu arrives when it was already too late as we had decided to eat outside only… staff needs training, lots of miscommunications happening between them… staffs should know the fact that morning time is very cruicial for all the guests.. hot water, towels, dental kit all of the bathroom ammenities should be on point.. I asked for a dental kit in the morning as I had to get fresh and check out.. the information I recieved from the reception was “We do not provide dental kit in deluxe rooms” which I agreed to and also told them that I’ll pay if it is chargable. They agreed to provide me one dental kit on a chargable basis which again never arrived… Small things like these matter a lot… Very unsatisfied with the service….

The property is located in a somewhat remote area, which makes access to regular public transportation challenging. Guests often need to rely on small private conveyances such as auto-rickshaws or electric autos for commuting to nearby markets or attractions. While the room rates are relatively affordable, the overall quality and size of the “premium” rooms did not meet expectations. The room felt quite basic and smaller than anticipated, and several amenities listed on the website were either unavailable or not up to standard. That said, one of the highlights of the stay was the staff. All team members, particularly those in the restaurant, were extremely professional, courteous, and supportive. Their service significantly enhanced the overall experience, and they truly deserve commendation.

Hotel is safe and secure and is near to cosmos mall planet mall and other marketing areas. Hotel is open round the clock with welcoming and cheerful receptionist. The food served was good as per expectations. Hoping to stay again in next visit

Very good 👍👍👍👍 Nice property, coming again soon 👍👍👍👍❤️ All the services was great Reception team was 😃😃😃😃😃 👍👍 Iam here for 3 days , this property is great 💕💕💕💕💕 ...... ..... Peaceful, good food, good management ☺️ ☺️ ☺️ ☺️