Nivadoo Resort Sigiriya

不錯，就是吃飯不太方便，在酒店吃可以

有點舊，廁所很多螞蟻走來走去

Arrived at 2 pm which is check in time and had to wait more than one hour. There was no superviser or manger available. Front office staff saying rooms were not ready. Not even the welcome drink offered . Repeated iinquiries about the rooms were not fruitful . Short staffed and negligence or improper guidence lead to almost two hour delay. Dinner was a mess and food shortage not addressed properly . Will never come back. Room service contact numbers not displayed in rooms except the rules and regulations. terrible service. Not worth the prices paid. Very bad expirience starting from arrival . Big mistake. 😠😠

We checked in late on 19th May 2024 around 9.30 , the beds had no nets when asked to put in they said they are coming to put in the nets but never turned on since post 11 the entire staff goes home. The worst part is the entire staff leaves the resort around 11. Apart from one security guy there is no staff in the entire resort. Goosebumps thinking if there is an emergency no one is there to help or care for the guest. The secuirty guard called a lady who was handling the front office when we checked in. When we complained to her she had a lame excuse that the net was damaged. Is it the guest problem that the nets were damaged. She then disconnected and never called back or even picked the phone later. We dialled her multiple times but she dint picked. It's so scaring that if it was an emergency what did we do in a remote location not knowing anything and no help. Cant even get a bottle of water post 11 p.m. The Internet in the room doesn't work but no one to complain. The TV only had few channels. Food has limited options. Plz guys never try this resort its such pathetic service. Most reviews are hyped and we came in based on the reviews. It's a small property in a remote side with just one good swimming pool and nothing else to talk about.

We had an amazing stay at Nivadoo. The staff are all so kind and helpful. The bed is huge and so comfy! The pod accommodation are unique and kind of feels like glamping! Pool is huge great to do lengths and cool down from the heat. The food was tasty and there was a lot of choice in the menu. A lovely quiet location surrounded by nature and wildlife. Would 100% recommend staying here 😊

NIVADOO Resort Sigiriya is a hotel located near the historic Sigiriya Rock. While the staff was friendly and the pod/tent concept is great, there were some maintenance and cleanliness issues that affected our opinion. The room and restaurant had maintenance and cleanliness problems, which was disappointing. The breakfast buffet was below average (selection, quality, hygiene presentation), but the staff was attentive and tried their best to make our stay comfortable. Overall, our experience at NIVADOO Resort Sigiriya was mixed.

We had a wonderful time at this place. Foods also very delicious. Superb & friendly staff service and the atmosphere also very clean and calm. We really enjoy the days at your place. So i highly recommended this place to everyone.