Crans Ambassador

大家一定要躲開這個奸詐的酒店！我預訂的圖一房間，結果酒店給我的是圖二、三，這個房型是攜程上最低級的房型圖四，酒店硬是讓我付了每晚120瑞郎，住進我本來就應該得到的房型。攜程不錯，把錢退給了我，但酒店就是不承認！另外，這個酒店的大床是兩個小床墊拼湊的，中間非常硌，第一晚他們騙我説沒有任何解決辦法，第二天看我要換酒店，結果又説可以給鋪一個薄的大墊子，然後對第一晚衹是抱歉，這個小鎮我住了11年，其它五星級酒店都會主動提供薄床墊，大家要躲避這個**酒店。

Hotel fabuleux avec un spa incroyable. J’ai adoré la piscine, le petit déjeuner.

服務很好 食物也不錯 酒店有點老

We stayed for six nights (February 27 – March 5) at Ambassador Crans Montana and found it to be the perfect-sized hotel. It’s not too big to feel impersonal, yet it has enough staff to assist with every detail. The attentive team at breakfast and dinner made us feel well taken care of, and the helpful concierge was always happy to arrange our transfers to restaurants or the ski lifts. The hotel is also not too small—it offers all the ski facilities we needed, including a ski room where we could rent equipment for both skiing and snowboarding. The staff were incredibly friendly and welcoming. The nearest ski lift is just about 50 metres away, and for other ski lifts, the concierge happily arranged transport. The view of the beautiful mountains is simply breathtaking. During my stay, I visited other properties in town and concluded that Ambassador Crans Montana offers the best value for money. With its cozy atmosphere, the hotel truly made us feel at home.

We just came back from a whole week at the property and this is the 5th time we have now spent our main ski holiday staying there. There are many reasons why we love the place so much, these include:- - the fabulous food, breakfast is consistently exceptionally (both buffet and à la carte menu - the attention to detail: we always receive a lovely personalised welcome - our 5 year old had a special water bottle in his room with his name on it, a teddy and some other goodies - the spa is beautifully kept, everything is pristine, everything works and it never feels overly crowded - the ambiance is just what we like, not too formal but still you know you're in a 5 star property - the piano player in the evening is absolutely brilliant, the lighting in the lounges and the décor make it a very relaxing atmosphere (not to mention the incredible views) - the convenient location to the telecabine and into the main town area below but most of all, what we love about the Crans Ambassador are the people: - all of the staff are so professional, welcoming and kind - there isn't much that this concierge team won't do for you; charging your car, resrving restaurants and ski schools. They take the heavy lifting out of your holiday - we would like to extend a big thank you to Amar, Claudio, Paulo, ALexandre and Marco - the staff in the restaurant never keep you waiting, the ladies in charge of breakfast are so friendly, it's nice starting your day with such a warm welcome The culture that Mrs Marshall (often leading by example, you always see her working) has created is such that you feel that you are being welcomed into the team's "house" and they'll do anything to ensure you have a fantastic stay/visit. It just gets better each time...

Really great 3 night stay. Hotel is beautiful and a short walk or drive to all things in the village. Breakfast was a 10/10. Staff is incredibly friendly and kind. Rental shop directly inside and a shuttle that can take you to village center if you don’t feel like walking. Staff were incredibly accommodating with working out a room situation that suited myself and husband. Superior room has 3 varieties of bed sizes ranging from a full-king. Had no idea as it’s in the fine print. Front desk manager was able to sort the situation given the hotel was at nearly 100% occupancy, which was much appreciated. Again, shout out to the staff for making the stay that much more enjoyable. The bellman/drivers, breakfast staff and front desk manager were A+. If you’re looking for a wonderful stay in the mountains just steps from the mountain, I wouldn’t hesitate to book again.