Hotel in zona Thunder Mountain Pools Inc, Sierra Vista

I can't say enough about how good this place is. I was having trouble joining the Hello Rewards program to get a discounted room rate and the Manager spent a great deal of time helping me so that I could get the price and get into my room after a stressful day of car trouble. The room was very clean, great pillows (!), a refrigerator with ice box, microwave, etc. Wonderful pool outside my room, plenty of parking with security cameras, ample snack offerings in the office and vending area. I was impressed by how friendly the staff were to guests and each other. Some construction is going on and that was not intrusive at all. Location is great in terms of walking to stores or food if you don't want to drive. Comfortable room temperature without loud AC noise. I can't believe it's this good for this price!

Pool area was really nice! Room was a good size! Bed was comfy! Shades are dark (in a good way)! Microwave and fridge is definitely a bonus. Shower area a little dated and needs a little updating. Breakfast was good! Really quite and nice! Overall a good stay!!!

It was clean and in a central location. Staff was friendly

We came to visit with family here for 11 days. It was within walking distance from them. Hubby took advantage of that. Very clean place overall. The staff are awsome! Breakfast was served sack style with a few choices, like egg omelet, crossiant breakfast sandwich, sausage burrito and a couple others. This included juice and blueberry muffin. Yogurt if wanted. Rooms were cleaned every 3 days which was fine with us. Very comfortable beds. The hot tub was wonderful. Didn't use the pool.

First, I have to mention the nightlight built into the bathroom mirror here. This feature is ingenious, and every hotel should install them. Despite staying at more than two hundred hotels all over the country and the world, I've seen this only twice elsewhere. And one of my pet peeves at hotels is no nightlight, because I'm either blinded by the bathroom light if I get up to use the facilities in the middle of the night, or I grope around in the dark in an unfamiliar room. Kudos to management for some intelligent, thoughtful planning in consideration of your guests. Check-in at dusk was fast and efficient, and we were assigned a room on the top floor, away from the elevators as requested, to facilitate a quiet stay. The view of the mountains from our room greatly enhanced our visit. Features I love about this hotel include: Wall-mounted toiletries dispensers - very eco friendly. Keurig coffee maker Extra spacious king room with a divan-style sofa in a cozy seating area Lots of counter space in the room and in the bathroom Tons of lighting, including lamps and wall sconces Fast wi-fi and plentiful electrical outlets for charging gadgets Necessary amenities - microwave, mini-refridge, iron/board, hair dryer, etc. Full size tub and phenomenal water pressure Ultra-comfy bed, as always in IHG brand hotels. Pillow choices, firm or soft Blackout blinds The outdoor pool/hot tub area is gorgeous, with an adjacent large patio where guests were congregating. I didn't notice if there was a gym on site. Complimentary breakfast is served from 6-9:30. Although we're organic eaters and mostly vegetarian, we checked to see if there was anything we consider edible. Fresh bananas and apples were offered. Hubby also found a veggie-eggwhite omelet (highly unusual), and I had a boiled egg. Otherwise, the menu was typical - breads, cereals, dairy, instant oatmeal, instant waffles, processed bakery items, pork, etc. But we don't expect better in this regard during our hotel stays. This overnight visit was near perfection. We did hear a smidge of hallway noise, but nothing woke us during the night. Oh, and one of the window panes in our room was defective with a permanent fog. Repair the window, maybe add a recycle bin, and add raw sugar to the in-room coffee service . . . there would be nothing left to improve. We'd definitely stay here again.