Utente ospite
31 gennaio 2023
Overpriced, bad service and unfriendly staff. We spent a few days at the hotel, spending thousands of euros for the room/food and despite that we were treated impolitely during the whole stay. We were there for a family celebration, we were quite a few people, and we wanted to share a specialty brought by a family member from abroad. We were told that, despite having spent literally thousands of euros for the food, they would have to charge us money for consuming it inside the restaurant. In the late afternoon, we decided to open it then outside, and without saying anything, they charged us more than 20€ In the final bill. Super unfriendly stuff and zero care for the client. The food quality was poor and overpriced, the rooms were ok but still not worth the price. Despite the good reviews, I highly recommend not paying them a visit! Preise sind relativ teuer und der Service ist unter aller Sau. Nach einer Rechnung von 1000 €, wurde uns trotzdem noch extra Geld berechnet für einen mitgebrachtes essbares Geschenk, zur Familienfeier. Einfach ein Symbol in die Richtung keinerlei Wertschätzung zu haben
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