9V22+9H9, 456 Sok San Rd, Krong, Siem Reap, Siem Reap Province, 17000, CambodiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.3/5
Molto buono
35 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.1
Servizio4.5
Pulizia4.2
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Tutte le recensioni(35)
Recensioni positive(28)
Recensioni con foto/video(4)
Soggiorno meraviglioso!(10)
Posizione ideale(10)
Camere magnifiche(6)
Personale amichevole(6)
Recensioni negative(4)
Anthony Weste
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Solo
33 recensione
4.5/5
Ottimo
Pubblicata: 1 gen 2025
Nice place , quiet and comfortable... Easy to reach the main street and convenient
Traduci
Risposta dalla struttura: Dear Anthony, Thank you so much for your valued to time to rate us on Trip.Com. We appreciated that. Sending love from Urban Family and hop to have chance to serve you again next trip in Siem Reap. Best Regards, Lina Front Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 16 feb 2025
Nice room, good location. Bed a little firm. Very pleasant staff. Breakfast looked basic so we ate out.
Traduci
Risposta dalla struttura: Dear Andrew,Thank so much for your valued time to rate us on Trip.com. Your feedback regarding Bed and Breakfast help us a lots to improvement and ensure not happen to next clients. Thanks again for compliment is the best medicine for us to keep doing a good job.We wish you all the best and hope to serve you again next trip in Siem Reap,Cambodia.Best Regards,LinaFront Desk Manager
Brannan Mitchel-Slentz
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Coppia
6 recensione
4.0/5
Molto buono
Pubblicata: 28 gen 2025
Unfortunately, while the location and service were excellent here, the amenities and cleanliness left quite a bit to be desired. We found baby roaches in the bathroom, the bathtub was moldy and didn't drain, and the walls had weird stains on them. The bed was perfectly made and neat, though, and the sheets seemed clean. There is a pool here, but the views leave a bit to be desired, and while they used to have a pool side bar, it appears to be permanently closed. The front desk got us some towels and went out and grabbed some beers for us to enjoy by the pool, so that certainly made up for it, but it wasn't quite the vibe I was hoping for. The location is incredible, being just a block away from the entrance to Pub Street, a couple blocks from the river and all of the amazing river side food stalls, but far enough away from all that as to not be too loud at night. They also were able to set us up with some very nice electric peddle-assist bikes that we were able to take at 4:30 am so we could make it in time for the Angkor Wat sunrise.
Traduci
Risposta dalla struttura: Dear Branan,Thank you so much for your valued to rate us on Trip.com. We delighted to read all your beautiful feedback this is help us a lot to improving our service, regarding all amenities and pool bar. Thanks again for your compliment to and glad to heard you were satisfied with our service.Sending love from Urban Family and hop to have chance to serve you again next trip in Siem Reap.Best Regards,LinaFront Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Solo
1 recensione
4.5/5
Ottimo
Pubblicata: 28 gen 2025
Very friendly and helpful staff. Good location. Lots of restaurants nearby.
Traduci
Risposta dalla struttura: That's really sweet of you Tero.We are delighted to heard you had satisfied with our service and our location. We're appreciated your feedback.We will keep doing a good job :)Sending love from Urban Family and see you again!Best Regards,LinaFront Office Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Solo
1 recensione
4.5/5
Ottimo
Pubblicata: 19 set 2024
It's Very nice place to stay with a comfortable and not far from Put street.
Traduci
Risposta dalla struttura: Dear VATHNEA, Thank you so much for your golden time to rate us on Trip.Com. We appreciated that. Sending love from Urban Family and hop to have chance to serve you again next trip in Siem Reap. Best Regards, Lina Front Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: apr 2024
Solo
1 recensione
4.2/5
Molto buono
Pubblicata: 25 mag 2024
The room I was given to was below my expectations as the TV and fridge weren’t working. Was hoping the fridge was working as the weather there was hot and keeping a few cold drinks would be nice. Nonetheless the staff and the service are great. Perhaps they could upgrade the doors to a card system than a key instead.
Traduci
Risposta dalla struttura: Dear Vulued guest,Thank you so much for your golden time rate us on Trip.com. We delighted to read all your beautiful feedback this is help us a lot to improving our service, regarding all amenities and pool bar. Thanks again for your compliment to and glad to heard you were satisfied with our service. Sending love from Urban Family and hop to have chance to serve you again next trip in Siem Reap. Best Regards, Lina Front Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 8 gen 2025
Excellent location and rooms.
Traduci
Risposta dalla struttura: Dear KEONITA,Thank you so much for your valued to time to rate us on Trip.Com. We apprecaited that.Sending love from Urban Family and hop to have chance to serve you again next trip in Siem Reap. Best Regards, Lina Front Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2024
Solo
7 recensione
4.5/5
Ottimo
Pubblicata: 18 feb 2024
I stayed here a few nights to meet up with friends. It's pretty well located and it is right next to pub street. There are many restaurants and shops just right outside. It was a nice stay.
Traduci
Risposta dalla struttura: Dear MARGARITA,Thank you so much for your golden time to rate us on Trip.Com. We appreciated that. Sending love from Urban Family and hop to have chance to serve you again next trip in Siem Reap. Best Regards, Lina- Front Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: giu 2023
Coppia
34 recensione
1.2/5
Pubblicata: 1 lug 2023
The room we got was flooded with water from the toilet with human waste and dirty water would come out of the shower tub and the floor of the room and no o e cared to changed our rooms. We called trip.com and trip.com did nothing to compensate or change our room, so we had to leave the hotel that same night because it was discussing and they took our money woth unsanitary loving quarters booked through trip.com. What a shame and greed
Traduci
Risposta dalla struttura: Dear Valued guest!!Huge thanks for your comment. Due to we're new with hotel industry so your comment very useful for us and avoid not happen to next clients.We sadly to heard that Trip.com not response anything for you. You can contact us directly we are happy to compensate for you for your next stay.Please accept our apologies for this inconvenience if we receive your comment before you left we figure it out on time.Anyhow, we hope you could give us another chance come to stay with us and see how we are improving.All the best to you !!Best Regards,LinaFront Office Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: ott 2023
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 30 gen 2024
Great property and location. The staff was exceptional.!!
Traduci
Risposta dalla struttura: That's really sweet and warm from you DICKSON!!!We delighted to read your comment and appreciated that. Sending love from Urban Family and hope to serve you again next holiday in Siem Reap :) Best Regards, Lina-Front Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mag 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 giu 2023
Good location if you want to be in the central but quiet spot just a short walk 3min walk pub street and old market. Nice clean room with kind helpful staff.
Traduci
Risposta dalla struttura: Thank you so much for your feedback regarding to the location, we are in heart of city and very easy to find a good food and just walking 3min to pub street. Thank you again for choosing and spend your value time to share it there.best regards,Siem Reap urban teams,
Aye Thin Lynn
Camera Deluxe con 2 letti singoli
Soggiorno: ago 2023
Viaggio con amici
19 recensione
3.7/5
Pubblicata: 25 set 2023
Great stay for 2 nights and location is great and easy to access.
Traduci
Risposta dalla struttura: Dear Aye, Thank you so much for your valued time to rate us on Trip.com. We delighted to read text and well training our teams. We appreciated that. Hopefully, to serve you again next trip in Seim Reap, Cambodia. All the best to you :) Best Regards, Lina-Front Desk Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: apr 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 mag 2023
The location and the room are fabulous comparing to the price we booked. nice swimming pool and good price for cocktail and food in the restaurant.
Lots of great little restaurant on the road close to the hotel as well. Would definitely stay again.
Traduci
Risposta dalla struttura: Thank you so much for value time to share your positive feedback especially location, nice swimming pool, restaurant. We are looking forward to welcoming you again in the near future. best regards,Siem Reap Urban Teams,
Kimsean
Camera Deluxe con 2 letti singoli
Soggiorno: nov 2023
Viaggio con amici
1 recensione
3.2/5
Pubblicata: 15 gen 2024
Houekeeping need improvement.
Traduci
Risposta dalla struttura: Dear Kimsean,Thank you so much for your valued time to rate us this is really useful especially for our housekeeping. This is the first comment and last :DHopefully, you could give us a chance to serve you again and see how improving we are.All the best to you!! Best Regards, Lina-Front Desk Manager
Kim
Camera Deluxe matrimoniale
Soggiorno: ott 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 6 nov 2024
Fint lille hotel, men forstår ikke hvorfor Cambodia er så dyrt land i forhold til Thailand
Traduci
Risposta dalla struttura: Dear Kim, Thank you so much for your your golden time to rate us on Trip.Com. We appreciated that. Sending love from Urban Family and hop to have chance to serve you again next trip in Siem Reap. Best Regards, Lina Front Desk Manager