Hotel in zona Chong Kneas Floating Village, Siem Reap

I rarely take time to write detailed reviews but I wanted to share my truly unforgettable experience at The Royal Family Suite by Memoire Palace Resort & Spa. Nestled amidst the vibrant city, the hotel stands out as the epitome of luxury and hospitality. Impeccable service (a special thank you to the manager, John), exquisite, carefully thought out design (you can literally swim from your balcony), and outstanding amenities, I genuinely believe Memoire Palace Resort & Spa has established itself as the premier destination for travelers seeking an unforgettable experience in Siem Reap. Some of my favorite parts about the hotel and experience in general were: Interior & Exterior Architecture: A harmonious blend of traditional Khmer influences and contemporary elegance creates a truly breathtaking atmosphere. The attention to detail in the interior design, with its lavish furnishings, excellent choice of lighting, and unique artistic touches, elevates the overall experience to new heights. The room was spacious, elegantly furnished, and equipped with state-of-the-art amenities. The plush bedding, tranquil ambiance, and panoramic views create an oasis of relaxation. The Exceptional Service: One of the standout features of Memoire Palace Resort & Spa is its commitment to providing exceptional service to its guests and the environment. The staff members are attentive, courteous and go above and beyond to meet every guest's needs. The manager even made an effort to visit me at the gym as he could not greet me at the reception. The hotel's staff is truly dedicated to creating a seamless and memorable stay for each visitor. In addition, the commitment to a plastic-free experience was impressive - there was literally none in all the facilities. They should be commended. Culinary Options: Memoire Palace Resort & Spa boasts an impressive array of dining options, each offering a unique culinary experience. From traditional Khmer delicacies to international flavors. The Stage 1960 had an impressive menu with imported meats I doubt can be found elsewhere; breakfast every morning was beautiful with the freshest local ingredients to create innovative dishes; even the room service, typically an afterthought, was thoughtful with something for everyone. Location: The Royal Family Suite by Memoire Palace Resort & Spa is ideally located. The hotel is a stone's throw away from the magnificent Angkor Wat, allowing guests to easily explore the UNESCO World Heritage site. Additionally, it's only a 2-minute ride to the bustling Old Market and the vibrant Pub Street, providing convenient access to local markets, shops, and lively nightlife. Tuk-tuk drivers are on standby outside the hotel so there is no wait In summary, Memoire Palace Resort & Spa is a beacon of luxury, hospitality, and elegance in Siem Reap. I have yet to find a flaw! Whether you are a business traveler, family, or here for a honeymoon - I highly recommend choosing this resort when booking your accommodation in Siem Reap!

The most wonderful hotel of our trip. The rooms are incredible and comfortable, the bath is so nice after a day visiting the Angkor temples and the private pool perfect for cooling off with the heat of Cambodia! You can relax and rest in an intimate and calm space 🙏 The breakfast is super good and plentiful, the same goes for the restaurant food which is delicious. Finally, special mention for the hotel staff who are so pleasant, helpful and caring. Thank you Mr. Key, Mr. Leap, Ms. Morning Star and everyone else who made our stay perfect 🫶 we come back with pleasure ! Laura

I am writing to express my utmost satisfaction and gratitude towards the impeccable services provided by your hotel, The Sarai. I have had the opportunity to stay in numerous hotels during my travels, but The Sarai has truly left a lasting impression on me. First and foremost, I would like to highlight the outstanding level of service that your staff exhibited throughout my stay. The entire team at The Sarai, especially Rose, David, and Anna, went above and beyond to ensure that I had a delightful experience. Their dedication and willingness to assist me were truly commendable. I must add that all the other staff members were equally helpful and contributed to making my stay exceptional. Apart from the exceptional service, I was particularly impressed with the hotel's amenities. The comfortable beds ensured a restful sleep, the delicious breakfast provided a great start to the day, and the fabulous pool offered a refreshing retreat. Furthermore, I was thrilled to receive a complimentary 30-minute massage, which I decided to extend due to its immense relaxation benefits. I also want to express my appreciation for the assistance I received from your staff in various other aspects. From arranging transportation to and from the airport to helping me mail out postcards, their support was invaluable. I couldn't have asked for more. In terms of location, The Sarai's proximity to the main shopping and restaurant area is incredibly convenient. The short tuk tuk ride or 10-minute walk ensured that I had easy access to all the attractions and amenities in the city. Additionally, I would like to mention the excellent tuk tuk drivers that your hotel has partnered with. These local drivers were not only knowledgeable about their beautiful city, but they also provided exceptional service and were readily available to show me around. Their passion for Siem Reap was evident, and I thoroughly enjoyed exploring the city with their guidance. My experience at The Sarai has been nothing short of extraordinary. The combination of exceptional service, top-notch amenities, and a dedicated staff has made my stay truly memorable. I am grateful for the outstanding hospitality and will not hesitate to recommend The Sarai to anyone visiting Siem Reap. Thank you once again for providing me with a remarkable experience.

Il miglior hotel che abbia soggiornato in Cambogia! Ha avuto un soggiorno di quattro notti in Khmer Mansion Residence e non poteva essere più soddisfatto.L'hotel è così buono come le foto sembrano. Molto felice con la comoda e tranquilla posizione (10 minuti a piedi dalla strada pub), l'atmosfera, Grazie speciali a Nen lavorando all'hotel, che mi ha fatto sentire a casa il minuto che ho controllato all'hotel, super amichevole e utile! Definitivamente tornerò la prossima volta che visiterò Siem rip!Il miglior hotel che abbia mai ospitato!Sono stato quattro notti a Goo Jiang, molto soddisfatto.L'hotel è lo stesso che sulle foto. Molto soddisfatto della posizione confortevole e tranquilla (di soli dieci minuti a piedi dalla strada del bar), dell'atmosfera, delle strutture confortevoli e del personale super confortevole. Ogni volta che vedono, mi mostreranno un sorriso sincero. Grazie speciali per il lavoro dell'hotel, Nen, mi ha fatto sentire come un ospite e un piacere nel momento in cui sono in hotel!Tornero'devo essere molto amichevole e felice di aiutare!La prossima volta che vado a fare il bagno!

Il resort e il personale sono molto ben progettati e sono molto amichevoli! Non importa se il Fronte della Casa dipendenti, difensori o di custodia; tutto davvero professionale. Il colazione offre una vasta gamma di cucina asiatica e classici occidentali. La zona di piscina è molto bella. L'unica parte che può essere migliorata è che le camere sono spaziose e mantenute, ma in generale un po 'vecchio e potrebbe ottenere un do-over.

Our room was large and luxurious with a nice balcony overlooking the beautiful large pool with Angkor Watt design. The breakfast which came with our room was a first class 5 star buffet breakfast. The staff was great and very attentive to our needs. Especially Mr Borey who gave us great advice on the tours and restaurants in town. Hotel was very conveniently located on the middle of town. Aldo, mgr Mr Loung gave us a late 2 pm checkout as we had to leave for our 4:30 flight at about the time. A great stay and we highly recommend this classic hotel ! Mark & Ann

We have been lucky enough to stay at some wonderful hotels across the world and this is up there with the very very best. The welcome sets out how they will treat you and that doesn’t change in the 4 days we were there: nothing is too much trouble, service is always with a smile and you are made to feel very welcome. We stayed in room 4 which was lovey with excellent amenities and well equipped. The hotel is all single storey, small and intimate. We were collected at the airport and whisked into town. The food is very good — we ate 2 meals a day, breakfast and dinner. Breakfast is a la carte with a wide range of western and Cambodian dishes. Afternoon tea is light and tasty. Dinner menu is a mix of a la carte and set: we had the Cambodian set on 2 nights (it changes every day) and the a la carte on the last. It was very very good and they varied the portions sizes because we only wanted small. The wine list is competent and the drinks list extensive. Facilities are good - same day complimentary laundry service - room very well equipped. 2 pools one of which is 25m. Good gym. Local tours were well organised and we had a remorque tour one evening to see Siam Reap at night. No, it isn’t cheap. But we thought it worth every cent.

A partire dal check-in, ogni passaggio è molto buono! Era da molto tempo che non ricevevo un servizio così buono! L'hotel organizza attività tutti i giorni e martedì ci siamo incontrati con la degustazione di vini (gratuita)! L'ultimo giorno fai il check-out ed esci per un giorno. Puoi anche farti una doccia prima di andare in aeroporto, il che è molto premuroso!

L'hotel è un albergo di lusso con decorazioni europee. Il servizio nella hall è buono. Anche la colazione gratuita è molto ricca. Nell'hotel c'è una piscina e le camere sono molto grandi. Sceglierò di rimanere qui se venissi di nuovo.

The hotel is in excellent shape. The air conditioning is very strong. The rooms are very clean. The hotel's location is near everything. What I'd really like to tell you is that the food is very good and the staff delivers excellent customer service. The breakfast menu includes a soup station, omelets from an egg station, local tastes, lots of fresh fruit, and bread you will love. The hotel restaurant features a ”Happy Hour” and very good pizza and cheeseburgers. Oh, and take it from someone with a great deal of experience with hotels-the staff is very young but they are smart, very enthusiastic, and they deliver outstanding customer service. They speak English very well. It starts at the front desk. They are really on the ball. They can answer any questions about the local town. The concierge staff also does an excellent job. It doesn't stop there. The housekeepers work very hard and show pride in their work as do all of the food service staff. You'll love this hotel. It's the service that makes the difference.