Side Star Elegance Hotel - Ultra All Inclusive

The most beautiful hotel we have ever stayed in. It started with our arrival when we were given a very warm welcome by the reception staff and taken to our room by a very special young man who made us feel very special. He showed us how to use our safe , the air conditioning and told us what time the restaurant was open. The room was very nice, although we had a room overlooking the street, and it was a little noisy in the night with the sound of traffic going past. The hotel and grounds are huge and we were given a map to show us round. The gardens are well tended and really pretty and just walking through them is really charming. There are lots of activities provided, ranging from exercise classes in the pools and the sea, to competitions for everyone. Every body in the hotel was catered for. The restaurant was out of this world with lots of choices, ranging from freshly cooked meals, salad bars, cheese bars and luxury deserts, you were made to feel like family and well provided for. As well as the main restaurant, there were numerous bars with eateries in and around the hotel plus three specialist restaurants, which you were allowed three tickets to, but you had to book beforehand. There is an Italian, a Turkish and.a Chinese, we tried the Italian. It was a five course meal with drinks and it was very satisfying . There were numerous bars with a varied choice of drinks and special cocktails, which served till midnight although there was one bar which was open 24 hours. I can honestly say that this hotel has left a wonderful memory, which we want to go back to as soon as possible

We’ve recently returned after our 4th stay and was a little uncertain as to what to expect after seeing some mixed reviews recently however everything for us was still the normal brilliance. Staff members were always friendly and attentive ensuring plates were cleared and drinks were topped up (even without asking sometimes!) Our rooms were cleaned daily and our fridge was always topped up. We’ve been during the hotels winter concept and summer concept and I would describe April as their unofficial “spring” concept. The entertainment during the evening was indoors (not a problem for us) and the outside a la carte (fondue) was closed - gutted, but this was due to the weather. The food court was open with delicious pizza, waffles etc. Unfortunately there was minimal pool activity so the usual inflatables, pool party etc hadn’t started yet. The main pool (with the slides) has been re-tiled since our last visit in 2024 and is looking fab and the beach bar has also had new flooring. The outdoor kids club has a fantastic new setting and the trampolines have been moved. Unfortunately the playground has gone, I’m not sure if this will be replaced. Food for us, as always at this hotel was a highlight. We ate at the Chinese a la carte which was superb! The outdoor grill was still not open during our visit. There were plenty of ice creams and soft drinks available in the fridges which kept our 5yo happy although we was gutted the soft lemon drink wasn’t available. In a nutshell, in early April, although “summer” concept, the hotel still hasn’t really got going but we still had an incredible time and to anyone unsure after reading some negative reviews, we would say you’ve got nothing to worry about. We hope to return again soon ☀️

Animation team are lovely food great cats are the best white night tonight rooms great spotless clean cant find any faults at all know a lot of the staff and they make the hotel special weather waant great when i arrived but its getting hotter away to play darts