Trova hotel a 5 stelle a Shirahama

The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive. We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.

We are self driving from JR Wakayama to Shirahama about 2 hours, nice place and good location because can see the sunshine with nice beach view. The onsen is super nice view face to the beach/sea and peaceful. Hotel breakfast is very delicious with traditional Japan and Western style , there is alot of choice too. The staff is helpful to carry on our bag and luggage. The hotel reception have a convenient shop for us to buy the souvenir. I will be back again, thank you!

Se la buona stagione va bene, è valsa la pena, ma ora l'autunno è circa 2000 ogni notte, catturare il vento di Shanghai, e tutta la notte è il vento. Inoltre, c'è un suono motore in una stanza di notte. Sembra che sia una stanza o dove, il suono è dieci secondi e la frequenza cambia. È difficile immaginare che la stanza a questo prezzo abbia questo tipo di problema di strutture. Se le persone sensibili al suono non possono dormire completamente. Non vivrà più, la prossima volta andare all'hotel caldo sul mare.

大年初三晚飯·帶老媽感受紀伊半島的海風和熊野的牛，🐼日本唯二有熊貓的城市♨️地下一公里深處引來的純度100%未經調配的天然温泉🏖️澳大利亞運過來的白沙灘🦞大年初四早餐炭烤伊勢龍蝦和鮑魚暢吃，主打各種吃不完喝不完。酒店會派商務車JR站接送。

訂了H 房，房間內有兩張大嘅雙人床，另外客廳位置可以舖榻榻米，房間裏的衛生程度滿意，但浴室外的溫泉及位置有非常多的昆蟲在天花板及牆身上，check in的地方距離房間需要步行5分鐘的路程，實在有點不方便 房間設施齊全，有溫泉、按摩池、泳池、桑拿、燒烤爐、電器及餐具等，浴室的設備齊全，風筒捲髮棒、面膜、護膚品等一應俱全