Summit le Royale Hotel, Shimla

We stayed at the hotel for 3N 4D, the hotel is at around 500- 600 m from mall road, but the road towards hotel is very steep and to reach to the hotel you have to take stairs, not an ideal hotel if you are accompanied by elders or toddlers. Premium rooms are spacious and with view (no balcony), deluxe room are small with no view. We stayed in the deluxe room 207 which was above the staff quarters/ kitchen and every time they cook we have to inhale the smoke so we need to keep our windows closed most of the time. There are no fans in any of the room and it will be hot inside the room if you are visiting in May june, we requested for the fan which the staff denied at first but when we said we cannot open our windows they somehow arranged a table fan. Food was decent in terms of quality and taste.. There is open space as such in hotel except a small garden for name sake in the lower ground for which you have to take stairs which has no railing and the garden has electric fence which is all open so you need to be very careful while you roam. In the season time prices are high (6-7K) for deluxe room which is not worth it so better book it in advance else you will be disappointed.

I stayed here for one night on 26th october 2024. I reached sometime in the evening around 5:00 pm and a part of the cause of the delay was the long route that my taxi had to take to reach the hotel, and the narrow access road up to the hotel. Either i had missed reading any of the reviews talking about the difficult access to the hotel or nobody has actually mentioned it. I was assigned room number 103 which is right next to the door leading from the restaurant to the kitchen. It was terribly noisy at night during dinner time, and even in the morning during breakfast. The room and the bathroom were very spacious. Getting hot water in a hotel room in cold weather is very important for me and i got very good hot water here. So that was a big plus! it is true that the hotel is just about a 5 minute walk from the ridge and about a 10 minute walk from the jakhu ropeway. However, it is fine when you are going from the hotel to somewhere because that is a downward slope. Coming back to the hotel is extremely challenging because the slope is extremely steep, at least for me. And, due to the location of the hotel, it is not practical to take a cab back to it or from it. As for the staff, they were all polite and friendly. As for room service, i had ordered coffee on the first day and had asked for it to be strong but it was mostly milk and so i had to ask the server to get me an extra sachet of coffee. When checking out, the reception helped arrange a taxi for me to get to my next location. There is nothing inherently wrong with the hotel, and even though the location is geographically close to the main points, due to the steep slopes it is a challenge to access it on foot and due to the narrow access road, it becomes challenging to even access it using a vehicle. I would not recommend against booking this hotel but it is important to note the challenges with this hotel before booking it.

Will explain he reason of giving 1 star to this hotel. *Location*: if you are not post graduate in driving skill don’t come to this hotel. Road to reach this hotel is like next to impossible . You can’t come from Mall Road by car. Come from Jaku temple and follow too narrow road and then reach. *Cleaning of Room* booked premium room but it was full of dust on floor and table bed every where. *Staff behaviour* I asked for extra bedding but it was chargeable, fare enough! Then I asked for extra bed sheet manager of the hotel said we can’t give u extra bed sheet cz you will sleep on Floor and it will be dirty. We had heated argument cz a. No one can sleep on floor in chilling night b. Guest can’t be denied of extra bed sheet c. Whether it’s dirty or not hotel is not going to use it again, then what’s the point that it will be dirty. d. That person was actually trying to make the money be taking charges of extra bed. When we have arguments started to record video then only he down the tone of voice else he was trying to overcome. *Room service* pathetic in one word. *Others* no lift , no elder person can come to this hotel. I am yet to taste the food but I am sure it will be poor. Room floor wood is jumpy !!