UrCove By Hyatt （Futian CBD）

CBD Location is best, convenient for travelers like us~ nearby with famous foods and brands

Location is good. In the heart of CBD, yet quiet. Near to many places for food and shopping. Room is large with modern amenities. Staff were friendly. Complimentary coffee and mini bar with soft drinks a plus. Access to washing machines and dryers at the laundry room was useful. Late checkout was provided FOC as I had a night flight out of SZ. Thumbs up.

Very nice and cool place right in the heart of shenzhens cbd. Nothing much to complain about for this price, breakfast is a little disorganised but rooms are big and clean staff friendly safety never an issue and they even give you free coffe / latte voucher. At this price point it is very reasonable and a good experience overall.

Pretty cool hotel & I’m surprised to see they serve complimentary Peet’s coffee. Miss the Peet’s coffee! The room is spacious , however, the shower door had some leaks when showering . Aside from that’s it’s good in value & nice hotel . The lady who brewed the coffee was very cheerful & helpful . Breakfast was good too.

The hotel is in a very business area of Futian so the daytime is very busy but thankfully in the evening and weekends it’s super quiet, no loud noise or cars beeping and you can sleep well. It is a 2 minute walk to the metro and because it is practically in the middle of Shenzhen you can get to most places with ease. It’ is a very “young” hotel in that it’s kinda cool, chill and modern and the staff are also like this but don’t let that put you off. They are young but very eager to help and engaging, and even though the hotel is primarily aimed for Chinese tourists/guests the younger staff ( the older man didn’t seem as keen to engage) will happily try their best with their English and we all managed to clearly understand each other with our translation apps, so it was not a problem.  The rooms are huge with a free soft drink minibar the room  has smart technology and you can turn off/on the lights, open the blinds, turn on/off AC with the table side tablet and of like most Chinese hotels you have that cute little robot delivering your food, etc. you even get complimentary noodles in the evening, but most of all NO CIGARETTES SMELL! Which is very common in China!  I stayed at the UrCove in Shanghai and I had to check out early because the smell of cigarettes was too much in the hallway and coming through the vents but not once did I smell that here so this reason alone makes this hotel perfect for me

Staff at the front desk was so friendly and helpful. Configuration of the room is very good. Toilet and shower and wash basin all separate rooms thus two people can be using the facilities at the same time