Crowne Plaza Hotel & Suites Landmark Shenzhen

除了傢俱風格有點偏復古，但傢俱確實是新的，其他基本沒踩雷，浴缸很大，三個人都能坐得下，房間也比其他酒店同類的大，非常舒服

首先，個人覺得在部分服務真的一般 大晚上九點半就不能點送餐有點失落，也衹能去樓下買了 早上退房之前想把昨晚買多的小零食帶走，發現皇冠假日酒店其他酒店都有那種紙袋子，這個酒店沒有，衹有那種賊大的塑料袋，就打電話問總機給我送個紙袋告知我沒有，好，那我讓他幫我問問餐廳或者送餐有沒有，結果我等了一個小時都沒有回覆我有還是沒有，真是有點失望，最後衹能把那些零食扔了 大晚上三四點隔壁還是樓上各種聲音隔音有點差

一如既往的好，特別感謝前台的jennie，無微不至的關懷，確有賓至如歸的感覺。房間浪漫温馨的佈置，更是意外的驚艷。

朋友聚會，選擇下榻富苑。房間巨大，床鋪跟氣味都很友好。接待的小姐姐Ann也非常體貼！下次一定再來

服務相當好，尤其是前台的Ann Xu。精品5星酒店，下次會再來

The room was classic style.Cousy and at the same time elegant. Beautiful and spacious room. The bath tub is the best I have seen in a while!. Gymnasium 24 hrs and a very nice indoor pool, open the whole day!!!! Service is fantastic. From the beginning we got a warm welcome from Gary at the front desk and later from Katherine. I am impressed by their English skills and their wonderful actitud. We enjoyed the Italian restaurant. Service was outstanding. 5 stars. Best service and comfort. Thanks so much! 这个房间是古典风格的。端庄的同时又优雅。漂亮宽敞的房间。浴缸是我一段时间以来见过的最好的！。健身房24小时开放，还有一个非常漂亮的室内游泳池，全天开放！！！！服务非常棒。从一开始，我们就受到了前台加里和凯瑟琳的热烈欢迎。他们的英语技能和出色的活动给我留下了深刻的印象。我们很喜欢这家意大利餐厅。服务很出色。5颗星。最好的服务和舒适度。非常感谢！

Room was spacious and comfortable. Big bathroom with free standing bath. Reception staff Simon and Linda spoke good English and were very helpful. Breakfast choice was very large and good quality. Vienna on ground floor was very comfortable and again excellent service.

My wife and I stayed for 2 nights from March 30, 2024 to April 1, 2024. This hotel is rated 5-stars and I think it is appropriate. A truly 5-stars hotel. From the moment we walked into the front lobby, checked in at the front desk and opened the door to our room, it was a happy "feel good" experience. The room was clean and spacious. It comes with executive style rosewood furniture. A very big desk to use my laptop. The bathroom is big, comes with both a bathtub and shower stall. (See attached pictures) It has a security safe. Lots of closet space and drawers to unload our clothings. The buffet breakfast was very good, lots of selection, has Chinese Style and some western style breakfast. A special mention of front desk staff, Oded Hu who has gone the extra mile to assist me to all my needs. He knows that I am from Hong Kong and cannot understand Mandarin. He tried his best to use Cantonese to assist me. He informed me all the potential good restaurants aound the Hotel for lunch and dinner. He provided a map and direct me to all the attractions to see around shenzhen. He showed me how to navigate the Metro subway lines to get around the city. I mentioned that I couldn't access google map (which I am familiar in Hong Kong), WhatsApp and Gmail. He then put me on a hotel floor which has Vpn, and this enble me to get in touch with all my friends and relatives, and update my Facebook. This is truly excellent customer service. Thank You.

Very good location, walking distance between Lao Jie and Guo Mao MTR. The hotel staff from the reception, to the restaurant and room making are very friendly and helpful. Breakfast is very nice. Room is very clean.