Shanye Youganwan Secluded Resort Hotel

The development is unique for China. You can find similar resorts with accessible seaside and setup, only abroad. It would have been a fantastic experience but it was destroyed by the recent tropical storm hitting Guangdong. Despite the weather which is not related to the resort there are a number of issues to be addressed: 1- the place is a potential safety hazard. Very poor engineering when it was built without proper water management or drainage. Water flashed down from the surrounding slopes flooded the whole resort. Swimming pool and all common areas were full of mad. Restaurants operation was suspended or when finally operating we were literally walking inside a flooded room full of mad where staff was trying to push water away. Rather funny picture. 2- common spaces were not kept clean. It is totally understood that with this storm situation it is impossible to keep the place clean, however, even before the rainfall started , you could tell the place was not kept properly. The common areas and walk paths were not clean full of debris. Swimming pool was not clean. The changing rooms next to the beach were not clean and full of sand with showers blocked. The toilets next to the restaurant were not clean and very smelly. Expensive equipment with branded toiletries is not helping if the place cannot be properly managed. The lounge area next to the seaside was not clean and it was obvious that it is not managed by personnel. 3- the lifeguards supposing to be on duty were occupying the guests beach lounge area playing with their phones and smoking cigarettes while other staff and construction people from the site would have their “break” with them. This is an advertised private beach area and the management should be further involved to provide what the guests are paying for. Lifeguards should be on a different station. They were rather rude too pretending the are the authority! 4- Overall management and personnel. You can tell that there is no maturity or experience. During the storm admittedly they were trying hard to keep the place alive. The resort design otherwise, and rooms are exceptional. Amenities and equipment are top of the class. The western restaurant (before suspending operation) was excellent with great food and unique location overlooking the seaside. Such a pity for this unique resort - management needs to change Wish to see improvements in a future visit.

A gem outside of SZ. Good service. Restaurants was amazing.

房間很大，兩張1.8米床很適合親子家庭出遊，衞生也很好，到處都是乾乾淨淨的，特別舒服，迷你吧和歡迎水果都是可以再續的，工作人員熱情，耐心，有求必應，服務意識很高，迎面撞上都是笑盈盈的，這點特別好！地理位置有點遠，進去的山路有點繞，其他真的特別好！我會繼續二刷，三刷的～中餐廳菜品很出色，基本亂點都不會踩坑，而且超便宜，性價比很高，西餐廳味道也還可以！還有值得一提的是酒店裡面有一家711，還有自助洗衣房這一點深得我心，總之一切很美～