Conrad Shenzhen

The hotel is surrounded by artwork, and the statue at the entrance, called "White Night," has a meaningful symbolism—it represents a traveler to be fondly remembered. The butler, Elmma, demonstrated great efficiency and professional expertise, making our experience unforgettable. The staff kept the place spotless, and the bedding was also very comfortable.

Best hotel experience ever!!!! Was upgraded to the deluxe suite and it was a remarkable room design to perfection, the room was not only spacious, very luxuriously designed, with motion-sensor-ed lights and curtains during the day And the view !! Was so beautiful both night and day , the night city lights , the beautiful harbour bridges , we were so impressed Hotel service was also top notch, was greeted and taken good care of by Elmma, she was so diligent and welcoming, kept tabs of how we were enjoying the stay. The executive lounge was very lovely great minicakes and food The breakfast buffet top notch, pastries won overall The hotel facilities were also perfect, everything sparking clean, every single staff was very helpful, we ordered takeaway and couldnt find our food at 4am the bellboy were also so helpful. The pool was big good enough for a good swim work out , not jst for photos and fun , they do require u to wear a swim cap, can sell u for 90rmb if you dont have one, the changing room with jacuzzi and steam room is spectacular, they were also very clean very diligent with lotions hair brush clean slippers for use The gym was amazing, with brand new and a vast diversity of machines , all sparking clean with a beautiful view Overall very memorable experience , wish we stayed another night

I had a very peaceful stay at this hotel. It was my birthday and I was upgraded to the bay view room, they also delivered a complimentary cake to my room 🥰 and a cute little Conrad bear on leaving.

Amazing stay. I love that it is peaceful and quiet. Room is huge, bed is sooo comfy. I was so well rested. Totally worth the money. The staff were all kind and did their best to communicate in English. My Chinese was broken but the staff managed to serve my needs. Shout out to Shay for smooth check-in process and to Pike for guarding my luggages before I leave for the airport at night (because my flight was at midnight).

John Qin Yidanshang at the Concierge was so helpful and would connect with me via Wechat to provide personal and helpful support. Great services! I have lost my office access card at the hotel and John tried to assist in recovery- although we cannot find it, I am still appreciative.

Beautiful room and very friendly staff. I traveled with my 5 years old daughter, and she loves kid activities.