PALACE Hotel (Shenzhen Luohukou )

Posizione comoda per i miei meeting. Personale molto cordiale e disponibile. Colazione semplice e buona.

Qualcuno ha fumato nella stanza! L'odore dell'aromaterapia è troppo forte ed è molto scomodo per i nasi sensibili!

Choosing a hotel in China can often be a hit-or-miss experience—but the Palace Hotel in Luohu, Shenzhen is truly a hidden gem. Located just 400 meters from the Shenzhen Railway Station, it’s a short and convenient walk—mostly through well-lit underground shopping alleys, with part of the route even passing a lively food street. The location is unbeatable. Right outside the hotel, Line 1 Metro is to your right, and Line 9 is to your left—both within 200 meters from the lobby. The hotel is also just 500 meters from Luohu Commercial City, one of Shenzhen’s largest malls, with hundreds of shops offering everything from electronics and knockoffs to dried food, fashion, massage parlours, and eateries. But a convenient location is only part of what makes a great stay—comfort matters, and this hotel delivers. Newly built in 2023, it’s modern, spotlessly clean, and well-equipped with everything a tourist might need. The rooms are big and spacious. Free self-service laundry and dryers mean you can pack light. There’s also a gym, and within 500 meters, you’ll find an abundance of food options. Service is another standout. The staff are attentive and responsive. Towels are replaced promptly when needed, and even small gestures—like an extra bottle of mineral water—don’t go unnoticed. Security is excellent, and I felt very comfortable throughout my stay. I must give special mention to Miss Long (龙小姐) at the reception. Her attention to detail and dedication to service were truly impressive. What really stood out was when she personally carried three new 24” suitcases (which I had ordered from Xiaomi and delivered to the front desk) all the way to my room—an act that perfectly embodies “going the extra mile.” As a retired senior manager, I strongly urge the hotel’s leadership to recognize her potential. If you’re heading to Shenzhen and want a hotel with superb service and an unbeatable location, I highly recommend the Palace Hotel. It’s located just to the left of the Shangri-La Hotel—but with better value and warmth. We booked four rooms for our stay from April 23 to April 26. I stayed in Room 5419.

Perfect stay 8 bottles of waters

Good location big tv good location Wish to have another stay

The hotel location is very close to two subway stations and near luohu Shenzhen railway station. There are many restaurants and malls around. The hotel staffs are friendly and helpful. A big improvement from the last time I stayed in 2024. The room is clean and reasonably big and quiet. The shower area and the water pressure are the best comparing to many other hotels.