Hotel con piscina a Shenyang

Relatively good hotel with warm staff. I enjoyed the breakfast and my time at the gym. Also at a fairly good location. And a nucleic acid test site just opposite the hotel. My only dissatisfaction was with the network coverage. Not sure if it was the positioning of my room or it’s the hotel entirely but it had a really terrible network coverage. To make matters worse, even the WIFI wasn’t strong enough. I barely used it while I was staying there. If this problem can be fixed, it’ll make living there much more satisfactory.

L'hotel è stato situato in una zona centrale e vicina a un'area locale, con un letto molto confortevole e un personale di ricezione con un inglese sleaking che ha reso la comunicazione più facile. La stanza a vapore era fuori servizio e le strutture ricreative potevano fare con un sollevamento facciale come ritorno post pandemico.

Great experience; appreciate the warm hospitality from everyone, from concierge to front office, housekeeping to restaurant and lounge. Also loved the stunning bird’s eye view of Shenyang and the cozy night view in the evening!! Only one slight disappointment: the hotel doesn’t have any international sockets (albeit being an international brand - not sure if that’s the norm in China though). Plus-point was when the call centre staff took the initiative to send their concierge member to buy an adapter for me when I called them and was told that they didn’t have any adapters available in the hotel at that point in time to lend me. Really appreciated the initiative. Though the concierge member brought the wrong type of adapter (China to UK instead UK to China - thought that should be at least commonsensical for someone working in an international brand); and he was slightly unpleasant to deal with when he demanded for payment for the adaptor even though the wrong type was bought. He was also hesitant to escalate the issue to the duty manager at first until I really insisted. Duty manager resolved the issue seamlessly, took the initiative to bring one from their office and sent all the way to my room - again appreciate it. Overall, great environment and professional but warm hospitality. All other concierge members were also extremely helpful! Jacky also took initiative to send me a GPS location of the nearby police post when I needed to settle some documents there.

L'amico ha suggerito un hotel internazionale perché la maggior parte degli hotel locali combatte/non accoglie gli stranieri. Ho deciso di Westin e non c'era niente di meno di sorprendente, grande servizio, personale utile e belle finiture. Ho anche ottenuto un aggiornamento della stanza in modo che il mio viaggio breve sia stato ancora più dolce! La posizione era anche conveniente, vicino ai locali alimentari, metro e il K11 Art Mall

Mi piaceva questo hotel perché si trova nel centro della città, la stazione metropolitana è a pochi minuti a piedi. È così conveniente per raggiungere la città. La dimensione della stanza è ok, e i mattoni sono un po' di indossamento. Mi piaceva la piscina, mi ha reso molto meglio il soggiorno e nessun bagno nella camera da letto era più rilevante.

The Hilton hotel in Shenyang great. The service I received at the reception was alright, it would be helpful for the staff to put their best foot forward each time. However, the cleanliness, concierge service, food and amenities were wonderful. It’s a great place for accommodation!

I stayed at Shangri-La for a couple of nights with my mom. The hotel is nice. The food in the main restaurant is not tasty and overpriced. The service and hospitality of the reception was great. Niki and her other colleague manager were doing a great job. The guy at the reception desk spoke very limited English and seemed to be clueless about the city. For example I asked to help me get a 6 seater to take me and my bicycle to the park by the river, he was trying to convince me there was no place for cycling there even though there is a great cycling trail.

Amazing hotel, very value for money. Hotel is very clean, nice, and modern. To add, a staff Josie Ji went the extra mile to help us with our breakfast add on as it was difficult for us as foreigners to pay for the offer using WeChat pay. Service from her was really top-notched! Most staff we met were also all very professional and polite! Great stay experience.

Excellent facilities and modern hotel. Staff need lots more training to serve at 5 star level. Breakfast was good. The rooms have smoking smell despite being informed that we were given a nonsmoking room.

Un hotel molto buono, la signora Dong al di fuori del divano ha organizzato una stanza con una vista molto bella per noi. L'atteggiamento di servizio era molto buono, e la stanza era anche soddisfacente. Tornerò a Shenyang per il mio prossimo viaggio d'affari.