Atour Hotel Shengyang Youth Street Jinlang

It’s a really convenient location that’s within a 5 min walk to the subway station entrance and next door they have a luckin coffee in the Maoye building. The suite room was very big and had a good view of the city and Qing nian street. The room was tidy and they provided soft slippers and robes. Service was great and they would bring our takeout orders to the door. Their fridge was stocked with their own tea bottles, Coke, and 2 bottles of water. They also had their own 2 bags of drip coffee and loose leaf teas. Overall it was a very comfortable stay and we’d recommend Atour hotel.

Incredible staff, everyone was kind and helpful. We asked for a really late checkout, they agreed kindly. As our kid was fussing a little during the checkout, a nice lady came over and gifted her a toy that she made herself. We were granted a free breakfast, for making up a 3 hours electricity shortage in the building. A part for the staff, honestly the room was not the best…not the cleanest I would say. If I had to rate only the room apart from the really kind people at the reception, I couldn’t recommend it…but due to the kindness we received, I feel it would be ungrateful to complain.

Pros: Clean, amenities, free breakfast was good Cons: -We put up the Do Not Disturb sign (and tripled checked it) because we had done laundry, and the room was disorganized and had personal items hang drying. They came and cleaned our room and removed the sign. -We had a packaged delivered to the hotel and showed them the tracking info on the Chinese receipt. They brought us the wrong package and then tried to tell us ours was delivered to the wrong hotel. Another guest helped translate and then they called the number on the tracking receipt. The receipt had the name of the employee at their hotel that signed for the package, which we tried to point out. After the phone call. They went and brought out my package. It had the tracking number clearly displayed so I'm really not sure why they couldn't originally find it. -we checked out and were waiting in the lobby until we could go to the airport. My partner asked if there was a bathroom she could use. They told us they dont have a public bathroom and wouldn't let her go up to the floor with the bathrooms...after we just spent a lot of money at their hotel. It was pretty shocking after staying at many hotels much more friendly. -the location wasn't terrible but there were no sidewalks and lots of barriers up so it was hard to get our luggage to the hotel. Overall, we would not stay at this hotel again.

The service was excellent and the facilities were well-maintained. What made it even better was the convenient location near the US Consulate General.

Amazing staff and amazing service. They brought up the food delivery right to the room immediately. Excellent water pressure in the shower. Amazing view.

Perfect location for those needing to renew US passports. Comfortable for a family.