Shamakhi Palace Sharadil

Recensioni su Shamakhi Palace Sharadil

Shamakhi Palace Sharadil

Shamakhi Region, Shamakhi District, AZ5617, AzerbaijanDettagli hotel
Shamakhi Palace Sharadil
Shamakhi Palace SharadilShamakhi Palace SharadilShamakhi Palace Sharadil
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1 notte

Recensioni degli ospiti

4.3/5
Molto buono
54 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.3
Servizio4.3
Pulizia4.3
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Tutte le recensioni(54)
Recensioni positive(44)
Recensioni con foto/video(5)
Recensioni negative(7)
Ilham Abdullayev
Soggiorno: Okt 2022
Famiglia
29 recensione
5.0/5
Eccezionale
Pubblicata: 25 Okt 2022
WE CAN T SLEEP TILL 02 00 BECOUSE OF DISCO CLUB IN SECOND FLOOR THIS IS UNACCEPTABLE
Traduci
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: Nov 2024
Lavoro
62 recensione
4.2/5
Molto buono
Pubblicata: 20 Nov 2024
是家不錯的酒店,值得推薦,早餐不錯,房間的面積足夠用,床的品質很好,而且很温馨的給延遲了退房時間,唯一就是位置有點遠,必須自駕,距離機場開車至少需要2個小時。
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Liulangdexiaomiumiu
Camera Deluxe matrimoniale
Soggiorno: Okt 2024
Coppia
71 recensione
5.0/5
Eccezionale
Pubblicata: 7 Nov 2024
很棒!山頂上,裝修很豪華,自助晚餐30當地幣/位。
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Seyidova
Soggiorno: Mei 2023
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 4 Jun 2023
Nash lyubimiu otel
Traduci
264naeems
Soggiorno: Sep 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 29 Sep 2024
We were absolutely not expecting such a beautiful place abd excellent hospitality. Pictures do not so justice to the place. We loved it so much that we returned for a second time during our very short 5 days visit to azerbaijan . We will definitely be returning again to this place whenever we visit azerbaijan again. Thanks to the staff specially Miragha at the front desk (hope I am spelling his name correctly) and the general manager Mr. Suleman. My only regret was that I was not able to use the dpa facilities as those are not separated by gender. Main corridors that connect the separate rooms are mixed gender, hence not suitable for those who seek a more separate experience. But despite this I will still come back to the hotel. If the management could work on this then perhaps it will add more to ots charm.
Traduci
6/25
Risposta dalla struttura: Dear valued guest, Thank you for choosing our hotel and taking your precious time to write such a positive review about it. This kind of reviews motivate us for even better performance. We're happy that you liked your stay with us. We'd like to remind that we had ladies hour everyday from 4pm to 6 pm. It was great to see you in our hotel and hope you'll honor us again with your visit. Best regards, Suleyman Mammadov General manager
Nigar M
Soggiorno: Ogo 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 26 Ogo 2024
Dear Shamakhi Palace team and management, we were your guests this week, the children were very happy, your entertainment was very memorable for children and adults, our family is very grateful to the management of the Entertainment Team, Mr. Röyal, and Ms. Sabriya, who made us and the children happy with pleasant and smiling face, with enjoying games . We would like to inform that it is because of these entertainments children and adults want to come again to this Hotel. As you know Entertainment and entertainment programs, even in the hotel system around the world, is always one of the priorities in hotel system. Thank you, see you soon.
Traduci
Risposta dalla struttura: Hörmətli Nigar xanım, Hotelimizi seçdiyiniz və haqqında rəy yazmaq üçün dəyərli vaxtınızı ayırdığınız üçün minnətdarıq. Bu cür müsbət rəylər sizlərə daha da yaxşı xidmət göstərməyimiz üçün motivasiya qaynağıdır. Ümidvarıq ki, bu gözəl təəssürat bundan sonrakı bütün ziyarətlərinizdə də davam edəcək. Hörmətlə, Shamakhi Palace Sharadil Komandası
Yuksal
Soggiorno: Jul 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 13 Jul 2024
My recent stay at the Shamakhi Palace Sharadil in July 2024 was a blend of both remarkable experiences and a few disappointments. Here’s a detailed account of my visit: Pros: 1. Luxurious Old-Fashioned Vibe: The hotel exudes an elegant, old-world charm. The decor and ambience transport you to a bygone era, making the stay feel special and unique. 2. Cleaning: The cleanliness throughout the hotel was impeccable. The housekeeping staff did an excellent job of maintaining a pristine environment. 3. Delicious Meals: The dining experience at the hotel was top-notch. The meals were gourmet quality, with a variety of dishes that catered to different tastes and dietary requirements. 4. Reactive to Issues: The staff was very responsive to any problems or concerns raised. They made genuine efforts to address issues promptly and efficiently. 5. Ideal Location: The hotel's location is ideal for travellers, situated directly next to the Baku-Shamakhi-Yevlakh highway, a 20-minute drive from Shamakhi city and a 90-minute drive from Baku. This makes it very convenient for those arriving by car and planning to explore the surrounding area. 6. Hiking Opportunities: For nature enthusiasts, the hotel offers excellent hiking opportunities in the nearby forest. The trails are well-marked and offer a refreshing escape into nature. On the way there you can come across bunny farms, horse riding opportunities, and shooting ranges. 7. Great Air Quality: Since the hotel is surrounded by a mountain and forests, you can enjoy fresh dry air even during summer months while other regions, including the capital, are subject to sweltering heat. Cons: 1. Late Check-In Time: The check-in time at 15:00 felt a bit late. It would be more convenient for guests if it were earlier, at least 14:00 which is more common. 2. One Key Card Given: The policy of providing only one key card per room was inconvenient, especially for couples or families who might need to access the room separately. 3. Odd Location of Cafeteria: The cafeteria's location within the hotel was somewhat awkward since it requires passing through the arcade to access it. 4. Bathroom Issues: In our room on the 4th floor, the bathroom had several problems. The sink and drainage in the shower were faulty, and there were noticeable rust stains on the tiles. 5. Worn Out and In Need of Renovation: The hotel has clearly seen better days. Some areas are quite worn out and would greatly benefit from renovation to restore their former glory. As we’ve been told, some background renovations have been completed in 2024 and the visual refurbishments will be carried out after the end of this season. 6. Non-Meal Items Lack Labels: Non-meal items like dairy products did not have labels on them, making it difficult to know exactly what was being served. 7. Shallow Pool: The pool, which features water slides, is only 80 cm deep. This depth is suitable for children but too shallow for teens to enjoy fully. Despite these d
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback on *********** in regards to your recent stay at Shamakhi Palace Sharadil Hotel. As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, your feedback is a great help to continue to improve our hotel operations. Kind regards, Shamakhi Palace Sharadil
201rehimr
Soggiorno: Jun 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 16 Jun 2024
Shamakhi Palace our favorit Hotel. Especially the hotel Entertainment was great. Children love to rest here and it was very intresting for them. Kids dance, face art, games and ect. Entertainment facilities. Restourant food also was delicious.
Traduci
Risposta dalla struttura: Dear Mr. Rahim, Thank you for choosing our hotel and taking your precious time to write such a positive review about it. This kind of reviews motivate us for even better performance. We're happy that you liked your stay with us. It was great to see you in our hotel and hope you'll honor us again with your visit. Best regards, Suleyman Mammadov General manager
Mohammed A
Soggiorno: Nov 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 3 Nov 2024
What a fantastic experience! From the warm welcome at the reception by Shenaz to the delightful kids' entertainment provided by Sabrina, everything was simply wonderful. Breakfast & dinner had plenty of options & was zestful! I highly recommend it!
Traduci
Risposta dalla struttura: Dear Mr. Mohammad, Thank you for choosing our hotel and taking your precious time to write such a positive review about it. This kind of reviews motivate us for even better performance. Our friendly team are looking forward to welcome you once again at your home away home. We're happy that you liked your stay with us. It was great to see you in our hotel and hope you'll honor us again with your visit. It was great to see you in our hotel and hope you'll honor us again with your visit. Best regards, Suleyman Mammadov General manager
pratibha h
Soggiorno: Okt 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 11 Okt 2024
We arrived at the hotel quite late, yet the staff was exceptionally accommodating. It was my birthday, and to our delight, they surprised us with a cake, which added a special touch to our stay. The hotel offers 24/7 in-room dining, which was convenient for our late arrival. Since we checked in at midnight, the hotel graciously extended our checkout time by two hours, which was extremely helpful after a long journey. In the morning, we were warmly welcomed by Ms. Shabnam, who provided excellent guidance in planning our day. Her assistance was invaluable and greatly enhanced our experience. Overall, the hotel’s service exceeded our expectations, and we appreciated the thoughtful gestures and attentiveness of the staff.
Traduci
Risposta dalla struttura: Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
Rashid A
Soggiorno: Ogo 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 24 Ogo 2024
A good place for a family vacation. It was our second time here and plan to return again... Prices are affordable, weather is comfortable and the nature is beautiful ... Outside pool is big enough and inside one is also nice... Good is tasty and rooms are big...
Traduci
Risposta dalla struttura: Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
WaleedGaratli
Soggiorno: Jul 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 27 Jul 2024
Dear Mr. Sulaiman, GM Shamakhi Palace Sharadil, I would like to congratulate you on your dedicated and highly initiative team members and you personally for a great leadership. I would also like to take this opportunity to specially commend Mr. Sanan, Mr. Shafayat, Mr. Farid, Mr. Valid, Mr. Nicat, Mr. Subhan and all those lovely always smiling and helpful gents. Add to all of this a marvelous real palace hotel in a wonderful location, scenic views and fantastic food and services. Thank you so much.
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Risposta dalla struttura: Dear Waleed Garatli , First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, General Manager, Suleyman Mammadov
sarkhanbayk
Soggiorno: Jul 2024
Famiglia
1.0/5
Pubblicata: 22 Jul 2024
I’ve made a reservation of cottage for 3 adults and 3 infants for whom 2 times asked and got confirmation that baby crib will be provided, and even after payment I tried to reconfirm and asked and got confirmation. But it’s check in day, we’re sorry, its not available/ we dont have it. If the hotel calls itself 5 star, then at least could tell that its question of availability, but not like no worries, but then there s smth to worry about.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel . We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay . We are reviewing your comments with our team as we continually work to improve our guest experience . We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel . Thank you again for your time and feedback. Sincerely, Shamakhi Palace Sharadil Team
Nigar E
Soggiorno: Jul 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 22 Jul 2024
There is face painting for children, mini disco master class, water games for children and many activities for adults too. The staff are very nice, friendly, they enjoy their job and have a good time with the kids. Thank you entertainment family
Traduci
Risposta dalla struttura: Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
Tour28266208971
Soggiorno: Jul 2024
Viaggio con amici
1.0/5
Pubblicata: 18 Jul 2024
While the exterior of the place is appealing, the lack of facilities for international guests is glaringly apparent. 1. The breakfast service ends at 9 am, which is far too early, especially for those on holiday who want to relax and sleep in. This timing is an unnecessary inconvenience. 2. There are no creamers or milk available. When I asked housekeeping, they bluntly informed me that such items are not provided and suggested I purchase a cappuccino instead. Only after insisting on speaking with a manager did they finally send complimentary cappuccinos as an apology. 3. The plug points are deeply entrenched in the walls, making them difficult to access. When I asked the reception for a universal adapter, which is a standard amenity in other hotels I've stayed at, I was told they don't offer this either. Overall, the service here falls short of expectations for international travelers.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback on *********** in regards to your recent stay at the Shamakhi Palace Sharadil Hotel. As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, your feedback is a great help to continue to improve our hotel operations. Kind regards, Shamakhi Palace Sharadil Team