Doubletree by Hilton Sheffield City

This is a nice hotel with large comfortable rooms, but the experience here was thoroughly unenjoyable. A room down the corridor from mine was having a party all night long with thumping h loud dance music. I complained to reception at 1am, then tried again at 1.30 but nobody answered the phone, and I finally managed to get a reply from reception at 3am to complain again. This hotel really needs to deal with anti-social guests in a better way as it is totally unfair to charge for a room and then deny sleep! On top of this the hotel tried to charge me twice for the stay, but full payment was taken from my bank a week before arrival. I had to show my bank statement to prove it. And £15 for parking is utter theft!

Excellent hotel Really good hotel next to Bramhall Lane football ground. Check in was easy and the warm chocolate cookies were very nice. Room was clean and comfortable and the shower was excellent. Could benefit from a few more coffees and milks on the tray though. City centre only ten minutes walk from the hotel.

Great hotel Great location, friendly and attentive staff and the room and food were really nice. The only gripe I have is with the light switches - there's a certain one that has to be on for the others (like the bathroom) one to come on but it wasn't labelled or anything. Every time I needed light it was trial and error of the switches! Please make this clearer.