Recensioni su Travelodge Sheffield Central

I've arrived very late approximately 21-51pm on the evening of the 13th of February 2025. The staff was very welcoming. Eleanor, Back and Sandra and Kathrine (bosslady) welcomed me with a smile and kindness. I actually go every 3 to 5 weeks due to onebof my children is a vulnerable person in university studying far from home and I check in on their progress so the Lodge has become away from home. I've met all the staff know them all by name. They have become the part of family I handpicked and feel very honoured (corny I know) but anyway (adhd brain lol) I was immediately signed in and being disabled myself got a assesible room and got helped to my room. Sadly at my home I have no heating or hot water and sleeping in a single room on the floor on a mattress with my other disabled minor. But ibhad a wonderful and clean room and bedding. Clean bathroom. Light bulb was out but I don't use overtop lights so didn't notice till the 15th when my daughter tried the lights lol. But I had everything I could need. I also added my breakfast added to extras and wow its always a treat. Well made breakfast and they even cater for vegetarians. There's all kinds of coffees and teas and fresh fruit salads and just plain fruits. Gluten free yogurts and cereals and all milk variations. It's always clean. But now comes my complaint. The staff has to deal with some really rude, rough and racist guests. I feel there should be atleast 1 security/bouncer there at all times. I as a disabled person tried to help but some people are just too rough around the edges. I've seen how some of these were literally 3 inches away from staffs faces calling them some really awful things, threatening them and even one guest spoke to a staff member to her work because her master told her to do so. I'm truly disgusted with this behaviour by other patreons. But then the shock with how professional and respectful the staff still treated these patreons. I feel these staff members don't get paid enough to have to deal with patrons. They need protection. They are jewels that work there. They shouldn't have to deal with patrons that was placed there by the council due to homelessness. The council should know who has mental health concerns and make sure there is a carer at all times available for these patrons. And if there was trained security that is also not just trained in security but mental health training to support the amazing staff. I was there till the 19th and on the morning of the 18th I stepped in coz I watched this lady keep messing with the highchairs making sure that mothers with babie/toddlers couldn't use highchairs. Talking over people having conversations and touching people's babies and going in their bags. Using drugged outside and coming back to cause trouble. When the staff reports events to higher up and reporting to council. The council will just tell those patrons to leave the premises but there's no protection for the staff again taking care of other guests. Theses