Mount Wolseley Hotel Spa & Golf Resort

On paper Mount Wolseley has all the trappings of a luxury resort, but it's just underwhelming, a bit jaded and too busy to care (the cut n paste responses to every online review are indicative of the management attitude to customer satisfaction). It's a very busy hotel, they can accommodate multiple functions, weddings etc, but on a large family break for New Year's we found ourselves having to sit in the lobby after dinner in the restaurant, waiting to be allowed to use the bar.....as hotel residents, despite there being multiple unoccupied tables in the bar (which all had reserved signs but weren't actually subject to bookings), we couldn't get seated unless we were eating. It summed up the customer experience for me and the attitude towards guests. Not welcomed, not facilitated. Dinner was better than I'd expected, as breakfast had set a pretty low bar. A hotel breakfast is the true test of a venue for me and it was disappointing. The hot food area is unmanned, cramped and poorly planned, with big awkward plastic lids on serving trays and nowhere to place them while serving, which made the process slow. The food itself was alright, cheap catering sausages and fried eggs which were like rubber even as they emerged from the kitchen. Like most decent 4 star restaurants they had a charcuterie offering, but it was pretty poor, even the sliced cheese had dried corners. The pastry selection was routine, but fresh and kept well stocked. Likewise the fruit selection, it was all there, bowls of yogurt too, but it was just uninspiring and summed up by the orange juice, very much from concentrate. All in all it felt like a BnB breakfast in conference center surroundings. The rooms are comfortable, the bed reasonably so. It doesn't feel luxurious, but you wouldn't complain about it. Bathroom was clean, shower was lovely. There were no facecloths, but the housekeeping lady provided a couple when I mentioned it next morning. The hotel is a manageable and safe walk from Tullow, just over 1km away, for a change of scenery, alternative dining options and a much better pint of Guinness. The Leisure center is busy, the pool popular with the kids, the gym is also a public facility and some equipment could do with updating, but it's ok, it has a selection of weight and cardio machines, plus free weights. I was disappointed to find the sauna out of service and apparently had been since before Christmas. The steam room was equally small and a bit lacking in steam, while the Jacuzzi sits about six people at close quarters. For a resort as large and busy as this, also used by non resident members, the spa facilities are tiny and while they may be functional (when actually functioning), they're far from luxurious or relaxing. I found the staff friendly, towels were provided and the girl at the desk lent me a euro to use the lockers in the changing room. I found the junior staff were all very friendly and engaging, except in the bar where floor staff seem too s

Fab hotel in the countryside. We stayed one night and had a great experience. Staff were pleasant and professional and visible throughout the hotel. We availed of the lovely walks near the golf course. We used the swimming pool and leisure centre. It was quiet . Only negative was the heat, the pool water was as warm as a bath. Perfect dinner in Frederick's restaurant, enthusiastic waiting staff who were a real asset. The lounge is very large but was very busy as it served bar food till late so no seats available when we arrived for a post dinner drink. Excellent breakfast system, very organised and plenty of food available with lots of choice. Great bed and room size.

I have to say that our stay was excellent the food in the bar was very good if a bit limited and the waiting staff were all excellent especially a young man called Krish who went out of his way to make sure everything was to our liking which it was. The bedroom was excellent especially the bathroom which I particularily liked. There always has to be a down side and Im afraid it was breakfast and the server who presented herself to us met us with a frown and for me it kind of spoiled my time here also when we were asked did we want tea or coffee to which we said yes a teapot was pulled out from behind us and the same for a coffee pot and both were cold, needless to say I never asked for fresh pots as i didnt want to see the servers face again, I like to enjoy my breakfast and this just turned my visit sour to some extent. All in all a lovely hotel but having friendly smiling staff is the key to all good business.

Great location and great facilities. Top class accommodation, beautiful grounds and golf course. Very friendly staff

Wow what an amazing stay. The food was perfect especially the Pork and the Blackcurrant and Apple sponge. A high mention to Eric who looked after us from the moment we arrived until we went to bed. He carried our bags up without us even asking and then came down and treated us brilliantly as if he had known us our whole life. 10/10 would highly recommend

We stayed in one of the houses, it was spacious, clean and had everything in it. The bed was very comfortable. The Thermal Suite was lovely and relaxing ...........................................................................