Utente ospite
16 gennaio 2025
I am writing the review from the hotel. This is the 6th day here, and every day it’s getting worse. First the pictures you see and the reality have a little in common. The stuff is nice, but not very, however the rules are terrible. There is nothing about customer orientation, no one cares for the customer and their well-being. The food is terrible, you are not to take your good out of the cafeteria, even to the beach. Moreover, if you buy or order something, the only place you can eat is the room: as small as possible, without the opportunity to open any window, with no balcony, and of course extra wet… And even when you turn to the restaurant menager Manu, all he says is that it is the rule and he shows the indifference and that’s all. You are not going to enjoy yourself at this hotel, you can only enjoy your stay in your small and dark room, though entering the room is another trouble. The key cards never open, and every time we have to ask someone to open it(and the cleaners are doing that without any complain). The only positive thing about this hotel is the location, but you can easily find a better hotel approximately with the same price. Hope something will take into account the review and make a change, not like the hotel managers who literally don’t care.
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