CONTI TOSCANA CASTLE RESORT & SPA

We stayed at this resort for a two-night, three-day trip, and while the building and location were visually impressive, our overall experience fell short of expectations, especially for international travelers. First, the golf course was not well-maintained and did not resemble the pristine images shown online. Additionally, while the archery court was fine, it lacked proper safety protections, making it a concern for families traveling with young children. Despite being branded as an Italian resort, there was no functioning Italian restaurant during our stay, which was quite disappointing. Even though the breakfast was really good, the food options for lunch and dinner were very limited, especially for non-Chinese guests. As visitors from Nepal, we found it difficult to enjoy the meals, and one member of our group who is vegetarian struggled even more to find suitable food options. There were no alternative dining options nearby, so if you don’t bring snacks or food with you, your choices are extremely restricted. Another challenge was the language barrier. Only one staff member could speak basic English, which made communication quite difficult at times. While the venue might be suitable for events like weddings or photoshoots due to its scenic appearance, it’s not ideal for a relaxing getaway unless you come with your own activities planned. Without that, there isn’t much to do onsite, and the lack of entertainment, food variety, and language support made the experience feel isolating. Overall, this resort has potential, especially in terms of architecture and ambiance, but it still needs significant improvements in service, food, and international accessibility to truly be welcoming for global guests.

很令人驚喜的一家酒店，下高速十分鐘就到了，酒店在半山腰，感覺像是在歐洲的莊園。環境非常好，人很少，自然風光特別好，很清靜，很適合度假。 房間裝修用料很好，品味也很好，床品舒適，廁所馬桶的沖水很大！巨大！淋浴也很舒適，水壓足，下水一點都不堵。 房內還配備了咖啡機和illy的咖啡豆，特別驚喜！有歡迎水果，晚間還會送甜品，味道不錯，minibar內的飲料第一輪免費，有飲料，礦泉水和啤酒，很豐富。 客人不多的時候早點是套餐式，可以選擇中式和西式，能吃飽。週末人多時候早餐是自助式的，菜品不多，但是夠吃。咖啡豆用的不錯。 室內泳池正在檢修，衹開放了室外泳池，略小，但是還好住客不多，水乾淨，遊起來也很舒適，有個小建議，希望以後能安排一個工作人員在游泳池附近。我們手機掉泳池裡都找不到人幫忙……略尷尬😅 感覺酒店活動場所應該有很多，但是大概因為住客少，很多都是關閉狀態，好可惜啊！關在馬廄裏的動物的狀態不是特別好。感覺這個動物園有點沒必要。馬兒很可愛，一直在草坪裏吃草，如果有活動可以親近一下馬兒就好了。酒店裡的池塘能看到黑天鵝。古法射箭很好玩！ 酒店有個酒窖，可以預約參觀，很有特點，藏酒很多。有些裝飾品也很精美，老闆真的花了很多小心思啊！ 酒店內的服務員也很好，我們遊玩後很晚回來，車還沒停好，他們第一時間就開着車在旁邊等好準備送我們回住所了。基本上都有求必應。感覺很舒服。 退房時甚至還送了氣泡酒！聽聞秋天風景更好，期待下次入住！

第一次帶孩子們住託斯卡納，整體來説還不錯！管家黃豐有求必應，服務很到位，本來對餐飲部分沒報很大希望，但吃了一箇中餐套餐，想法完全改觀了，食材新鮮，口味不錯，讓我家兩孩子吃的很開心，下次有機會再去住，就是希望設施和整個環境能再進一步提升一下。