Recensioni su Holiday Inn Express Shaoxing Paojiang

Risposta dalla struttura: Dear guests! Thank you for staying at Holiday Inn Express Shaoxing Paojiang.We are a mid-range business chain brand under the InterContinental Hotels Group, aiming to provide guests with a cost-effective accommodation experience. The hotel rooms are warm and tidy, with guaranteed comfort. Imported brand mattresses are selected in the guest room, providing both soft and hard pillows to care for your healthy sleep. In terms of service, we have always been committed to providing a professional, thoughtful, and homely experience for every guest who comes to the store. We are very sorry that we have not received your satisfaction with the hygiene aspect. We attach great importance to it and have forwarded the issue to the cleaning team to strengthen the management of hygiene and ensure that guests can move in with peace of mind. Looking forward to your visit again and wishing you a pleasant journey. IHG Social Listening Team

Risposta dalla struttura: Dear guest, we are very sorry that we were unable to provide you with a perfect accommodation experience. In terms of service, we will definitely strengthen the training and supervision of service personnel in our future work, improve service quality and professionalism, in order to better provide services to customers. In terms of hygiene, we will also strengthen the supervision of cleaning work to ensure that guests stay at ease. We have also provided feedback to the engineering department regarding the issue with the faucet you mentioned and will conduct equipment maintenance as soon as possible. We apologize again for not providing you with a comfortable stay experience. We hope it does not affect your trust in our hotel all along. We welcome you to visit again and wish you a pleasant journey!IHG Social Listening Team

Risposta dalla struttura: Dear guest! Thank you for staying at the Holiday Inn Express Shaoxing Paojiang.We are very sorry for not being able to provide you with a perfect quality and comfortable stay experience. We have already provided feedback to relevant departments to debug and inspect the bathroom shower equipment as soon as possible, and we will also conduct regular supervision and inspection. During your stay, if you have any questions, you can contact our staff in a timely manner. If the room conditions permit, we will adjust to a more comfortable room for you. In our future work, we will continue to improve and sincerely look forward to your visit again. We wish you a pleasant journey!IHG Social Listening Team

Risposta dalla struttura: Dear guest,Thank you very much for taking the time to give us an excellent review and giving us a full score. We are pleased that you are satisfied with the clean and hygienic environment of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team

Risposta dalla struttura: Dear Guest.Thank you very much for taking the time out of your busy schedule to write such a wonderful review for us, we are delighted that you were so pleased with the size, cleanliness and excellent customer service of our hotel rooms. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back to our hotel next time.Sincerely,IHG Social Listening Team

Risposta dalla struttura: Dear guest, thank you for your review of our hotel. We are very grateful for your stay. We are pleased to learn that you have enjoyed a pleasant accommodation experience. The guest's pleasant stay is the greatest pride of our employees, so your feedback is important to us. We look forward to your visit again.Sincerely,IHG Social Listening Team

Risposta dalla struttura: 親愛的客人您好，您的讚賞給予我們莫大的鼓舞，也是我們進步的動力，由衷的感謝！我們每一位同事都高效專業，工作中保持高度的敏鋭度，時刻做到以客人的需求為服務導向，想您所想，急您所急，以最熱忱的接待，最高效的業務能力為您提供服務，希望在這裏，您擁有的不止是良好的休息場所，更重要的是賓至如歸的真實體驗。滿懷熱誠期待您的再次光臨。祝您生活愉快！智選假日賓客關懷團隊

Risposta dalla struttura: 尊敬的客人您好，歡迎您來到小智家，未能給您一個超值滿意的住宿體驗，我們非常抱歉！衞生方面的問題，我們非常重視，已經與保潔團隊反饋溝通，對死角進行徹底清掃清潔，平時也會不定期增加巡檢，加強對保潔人員工作的檢查和監督，確保客人有一個整潔舒適的住宿環境。早餐方面，因為國慶期間客流量增多，人手不足，未能及時增添餐品，是我們的疏忽。我們一定以此為戒，反思我們工作中的不足，同時也會制定相應的方案計劃，應對其他假日客流量增多而產生的問題。我們也非常感謝有您這樣能夠為我們提出寶貴意見的客人，我們也定不會辜負您，不斷努力改進自身的不足。希望您有機會再來小智家見證我們的改變，祝您旅途愉快。智選假日賓客關懷團隊

Risposta dalla struttura: 尊敬的客人您好，非常抱歉沒有給您提供一個超值滿意的入住體驗。我們非常重視您的意見和感受，早餐方面的問題我們已經與管理部門反饋，近期正值國慶出遊高峯，小智家的客流量增多，早餐同一時段用餐人數較多，沒能及時調整出餐速度，給您的用餐帶來不便，我們非常抱歉。今後我們一定會對節假日期間，客流量與出餐量出餐速度做好預估，確保客人有一個舒適的用餐體驗。希望此次入住的不好體驗，沒有影響您對我們一貫的支持，小智歡迎您再次光臨見證我們的成長，祝您旅途愉快。智選假日賓客關懷團隊

Risposta dalla struttura: 親愛的客人您好，細細品讀您的點評，生怕錯過任何一份誠摯的心意；未讀完就已滿心感動，感動於您對小智的用心解讀，這份知遇之恩實屬難得。我們致力於為您提供舒適的住宿體驗，讓您時刻感受到家的温暖。我們的員工熱情友好，專業周到，隨時準備為您提供幫助和支持，竭盡全力滿足您的需求。我們注重細節，確保您在酒店的每一個瞬間都能感受到貼心的關懷。我們精心為您準備了乾淨整潔、温馨舒適的客房環境，高端暢爽沐浴系統，優質床鋪與軟硬雙枕，更有高速網絡、免費中西式早餐、自助洗衣閣等超值服務。真誠期待您的再次光臨，祝您一切順利！智選假日賓客關懷團隊

Risposta dalla struttura: 尊敬的客人您好，歡迎您入住我們酒店。作為優秀的酒店品牌，更作為洲際酒店集團旗下的一員，小智擁有整潔舒適的客房環境，高品質的設施，熱情體貼的服務。為每一位入住客人帶去我們最好的服務，最優質的的入住感受，是小智一直不變的追求。一直以來，小智努力做好每一個細節，衹為讓旅途勞累的客人得到更多便利，更好的休息。來到小智家，您就是我們的家人，小智想要照顧您方方面面，願您在這裡能夠睡得舒心，吃的放心。竭誠期待您的再次惠顧，祝您旅途愉快！智選假日賓客關懷團隊

Risposta dalla struttura: 尊敬的客人，您好！感謝您選擇了小智家，讓我們有機會與您相識，為您服務。作為洲際酒店集團旗下的中端精選服務類酒店，温馨舒適的客房，簡約時尚的裝修，乾淨整潔的衞生情況以及高性價比等超值服務都是小智的品牌特色，讓您在遙遠的旅途中依然能感覺到家的温馨。希望您能喜歡我們打造的環境，享受温馨、舒適的居停時光。熱情的盼望您的再次到來，祝您萬事順遂！智選假日賓客關懷團隊

Risposta dalla struttura: 尊敬的賓客您好，感謝您入住紹興袍江智選假日酒店。您的滿意是我們不懈的追求和前進的動力。我們一直致力於為每一位客人提供乾淨舒適的居住環境。酒店的清潔團隊每天都會認真打掃房間的每一個角落，確保物品擺放整齊，客房內的布草都是“一客一換”，並有高温消毒及軍團菌水質檢測等，讓您在入住期間能感受到家一般的整潔與温馨。對於早餐，我們的餐飲團隊精心挑選食材，不斷豐富早餐的種類，力求滿足不同客人的口味需求。無論是中式的傳統美食，還是西式的經典佳餚，我們都希望能為您開啟活力滿滿的一天。小智歡迎您再次到訪，祝您旅途愉快！智選假日賓客關懷團隊

Risposta dalla struttura: 尊敬的賓客您好，感謝您入住我們酒店。沒能給您一個完美的住宿體驗，我們向您表示誠摯的歉意！酒店開業至今，時光荏苒，可能有部分設施在外觀上留下了些許歲月痕跡。今後我們將加快設施保養與物品更新的步伐，為賓客帶來更為時尚現代化的精緻設施。希望我們優越的選址，乾淨整潔的衞生，熱情的服務能夠彌補這一不足，。入住期間，有任何問題都歡迎隨時與我們聯繫，我們定會竭盡全力為您提供幫助。真誠期盼您再次到來，祝您旅途愉快！智選假日賓客關懷團隊