Hotel BTG Nanyuan a Shaoxing

We really felt in Italy! Rooms are clean and comfortable. The best part was the staff and the kitchen chef, they were amazing and really friendly, did their best to make us comfortable. Specially and great thanks to Aimee she was the best and always ready to help us with everything that we needed. The hotel amenities like the archery and mini golf gave us a nice experience, the outdoor swimming pool and mini golf could use some maintenance, but nothing to complain. We had a great time.

Surrounding like in previous ages, if you want to live like in former Chinese village style but with comfort and affordable price, that’s the hotel worth to try. Amazing huge park and amenities around. Definitely worth to visit for 1-2 days. Unfortunately no English, but could use my low level small talk chinese . Would go again. Very good breakfast!

Caution to foreigners. During my first stay, I encountered a series of bewildering issues. Firstly, the hotel's internal communication seemed to be lost in a labyrinth, leading to a phone call after my reservation, stating uncertainty about accommodating foreign guests and ultimately requesting me to cancel my booking. Seeking assistance from the Travel Company, I navigated through discussions and verifications, only to receive a contradictory assurance from the hotel that foreign guests were indeed welcome. Upon arrival, the front desk manager surprisingly denied our check-in, creating a scene reminiscent of a comedic drama. It took a resolute stance on my part for her to begin processing the check-in, a time-consuming endeavor that left me in a rather disgruntled state for 30 minutes. However, the unsettling surprises didn't end there; the staff's lack of honesty was truly astonishing. Initially reserving a deluxe room, I attempted to utilize my room-upgrade privilege through the travel company, seeking an upgrade to a business suite or other room type. The hotel manager categorically stated that the business suite was unavailable, a claim that vanished into thin air when I later found available business suites on other booking platforms. This lack of integrity left me feeling deceived, thankfully resolved through negotiations with the travel company's customer service, which successfully reinstated my room-upgrade privilege. Breakfast became an unexpected battleground. Despite arriving at 8:50 in the morning, many food options had already been 'captured,' resembling a competitive breakfast marathon. To summarize, the hotel boasts a prime location and satisfactory amenities, yet its service quality falls far short of expectations. For foreign guests, a stay at this establishment may lead to a considerable waste of time and even negatively impact their mood. Consequently, I hesitate to recommend this hotel to fellow travelers, hoping that my experience might provide some assistance.

佔地很大的五星酒店，應該是早期國營企業剪竹經營的地方特色酒店，聽説有2任領導人住過… 此次被升級到B樓，經過一條長廊，上面佈置了上虞知名民間與國有企業，這長廊堪稱宏偉，高又寬又大，一般民間酒店還真難得看到這樣的建築 房間裏設備還是可以的，浴室很大在房間外面，再出去才是陽台，很有特色的佈局，有浴缸可以泡澡 早餐略顯單薄，吃得種類不多，也沒有現煮咖啡機，有點可惜….

酒店挺好的，我們住的老樓。問了前台可不可以升級可惜了那天去的晚沒有房間了。不過舊樓也還行吧，除了走過去的路有點繞。房間裏也還行，感覺重新裝修過了。酒店裡有一個舜井，房間裏也有井水。燒開了後嚐了一下，感覺確實和自來水的口感不一樣。 早餐也不錯。

Recentemente ho avuto il piacere di soggiornare nel Tianma Grand Hotel Keqiao per 4 notti, e la mia esperienza è stata eccezionale.L'hotel combina lusso moderno con ospitalità calda, rendendolo un luogo ideale per i viaggiatori di attività e di svago. Le camere erano spaziose, pulite e ben attrezzate, con tutte le attrezzature necessarie per un soggiorno confortevole. Il letto era particolarmente confortevole, assicurando un buon riposo notturno dopo giorni occupati. Apprezzo anche l'attenzione prestata ai dettagli della progettazione della stanza e l'elevato livello di pulizia mantenuto durante il mio soggiorno. Il personale del Tianma Grand Hotel era professionale, cortese e sempre dispiaciuto di assistere. Era attento alle mie esigenze, assicurandomi che tutto andasse bene da check-in a check-out. La loro ospitezia mi ha davvero migliorato l'esperienza. Le opzioni di cena dell'hotel sono impressionanti, con una varietà di piatti deliziosi disponibili. Inoltre, la posizione dell’hotel era conveniente, vicino alle aree chiave di Keqiao, che rendeva facile andare intorno. In generale, il mio soggiorno a Tianma Grand Hotel Keqiao è stato fantastico e lo consiglio fortemente a chiunque cerca comfort, comodità e grande servizio a Keqiao.

The hotel is a bit remote but the price and amenities are worth it. You could easily spend double the amount on a hotel in the center of the city. It is a good hotel, clean and very nicely dolecorated with all the amenities you need. Customer service is good but make sure you have a translation app because some of the agents' English can be limited. Overall happy with my stay and will definitely return.

La prossima volta che vuoi vivere in un hotel, guidare alla porta dell'hotel, accogliere il nostro Maestro di porta, il Maestro Ho Xiaoming, e accogliere con entusiasmo il mio bagaglio per aprire la scatola di bagaglio e mandarlo alla stanza. Nella strada, spiegarci come organizzare il tempo per giocare e prestare attenzione alle attrazioni di Shaoxing Quando si tratta di un'accoglienza entusiasta di un ricevimento di un primo anno, Zhao Gang ci ha aggiornato la stanza e ci ha detto che se c'era bisogno di chiamare la stanza, la vista della finestra della stanza è molto buona per guardare l'intera città di Shaoxing e vedere la gara maratona di domenica, E'molto buono per due giorni di soggiorno.