Yabuli Forest Hot Spring Hotel

It was the best experience ever! The outdoor hot spring was just outside our room, creating a beautiful atmosphere and a comfortable stay. We even got to play with snow right outside our room. Their service was excellent—several staff members served us hot tea and provided dry towels. I still remember one of them, 杨秀娟; she was truly thoughtful and attentive.

The main reason I chose this hotel was for the hot springs and my own convenience. However, I discovered that the hot spring and resort are managed separately, which meant I had to return to the counter to return the key and complete other formalities before I could go back to my room after using the hot spring. The front desk staff were less friendly, and honestly, the worst I’ve encountered among all the hotels I stayed at during my trip. Their hospitality needs significant improvement. Additionally, Yabuli is very remote, and transportation is quite inconvenient. The hotel staff didn’t assist us in contacting any drivers. As locals, they could have at least had some contacts or suggestions for transportation, but instead, they dismissed us outright, stating that no transfers were provided.

大廳有休息區，接待可親禮貌；房間乾淨寬敞，很舒適，還有一水果盤。離開時外衣落在房間，多次電話，一直到聯繫上我們。感謝前台和房間服務。 温泉有好多池，有游泳區，定點沖浪。接待很親切，服務也很周到，送了茶水，中間還幫我們拿了幹浴巾。感謝服務特色朱艷娟，室外王桂榮。 離店時，車胎壓不足，也有安保及服務處理，很温暖。 整個過程體驗都安心，舒心。謝謝每個方位的服務。