LISIMAN Xinsu Muye Supply Oxygen Manor (Shangri-La Branch)

First time staying at this Lisiman branch, saw great reviews and decided to try and book this accommodation for the unique grassland experience and animals at your doorstep. Facilities are good, room is also comfortable to stay in. However, on our last night, the hotel staff recommended us to a ******* performance dinner show which we felt was a total scam for tourists. The restaurant was filled with guests who came in big tour buses, at the front gate, they made guests queue up to be "welcomed" with the ******* Hatha and a photographer took everyone's individual photos (likely to be sold to the patrons afterwards). The place was crowded and full of smoke smell as people are smoking cigarettes inside. Very uncomfortable environment especially for non-smokers. Worst of all, the food served was terrible, literally the worst we had over our 17 days stay in Yunnan. Meat taste suspiciously fake, spongy and had a weird texture, other dishes taste stale and can tell the ingredients have been left out in the open for very long. With a reputable brand like Lisiman, we expect quality in their recommendations, only to be utterly disappointed. We ended up leaving the dinner very early and proceeded to find dinner elsewhere, which is such a waste of not just money, but our precious time as well travelling here and there. After returning to the hotel, we expressed our disappointment in the hotel recommendations and told them our honest feedback. To our surprise, the hotel staff admitted they have not personally tried the restaurant they recommended us. Which made us even more speechless to hear that the staff would recommend something they have not even tried before to guests. Another suspicious matter is when we expressed our disappointment in their recommendations, the staff didn't look surprised at all, they only mentioned they will check with the restaurant to try request for 50% refund for us. This appeared to us that its not their first time receiving poor feedback regarding their recommendation, making us feel its just a typical tourist commission based collaboration with the restaurant. The next day we check out, the hotel proceeded to refund 50% of the costs we paid, but asked us to still give them 5 star rating to their hotel. They even continued to press on to ask us write them the 5 star review on the spot before we left the hotel. Obviously we did not agree and choose to write a very honest review of our experience with them instead. To other guests considering staying here, please be warned and do your own due diligence to check any "recommendations" the hotel provide. Overall this left such an unpleasant taste to our stay with Lisiman, and we will be looking for alternative hotels to stay next time.

One of the most amazing place I’ve been to in China. waking up to the geese and donkeys in the morning. My son had the most amazing time. We were so so lucky to experience shooting stars one of the clear nights. Will miss this place!

Super good service & amazing views!!! Worth every cent spent LOL best stay of our yunnan trip!! 👌👌👌

I like every little detail in this stay. The scenery is superb.. their hostilities.. the room. All perfect. Thank you. Will definitely recommend to my family and friends

We had high expectations for this hotel as it was the most expensive hotel ($250 per night) throughout the whole trip, yet turned out to be the most disappointing experience:- 1. Location not convenient, no nearby amenities 2. Bedroom were rather old fashioned and dimmed (even after turn on all lights) 3. Most power sockets not functionable (loose connection) 4. Bathroom was not cleaned thoroughly (had urine smell and clogged drain issues) 5. One of our room was assigned at the end of hotel, and there was NO LIGHT on the pedestrian path. IT WAS DARK AND NOT WALKABLE AT NIGHT! 6. One of the deer was badly injured with open wound, it seems like hotel do not bother about it (No bandage) 7. ******* clothing with photography experience is on first come first serve basis. So if you arrive late to hotel and departing next morning, most likely they are fully booked and you have no chance to enjoy the service (Same as laundry service) 8. The best part, the staff walked into our room WITH SHOES on while showing the room. Reception later explained IT IS NORMAL PRACTICE for staffs to enter hotel rooms WITH SHOES on. Great PR answer lol so guys please beware of the floor hygiene~ Summary: With the same price you can get a better 5 star service hotel in town area, so spend your money wisely~

My stay at Li Si Man was really good! The room was beautifully clean and comfortable, and the location was convenient, just 5 minutes from the train station. The staff was incredibly friendly and helpful, even before we checked in to the hotel, helping with transport and transfer arrangements.