Passing-cloud Resort

Me and my family stayed here for 2 nights. This hotel is the most elegant in our trip. Location is in the heart of old town. Facilities are beyond you imagine. My brother got high attitude sickness the day we arrived we asked Miss fan ( front desk girl who can speak English) for help. The hotel team help everything ex o2 tube for breath , ginger tea and extra blankets. So he can finally slept. Thank you so much for your hospitality. We also asked hotel to provide us the day trip around. Oh plus hotel has the pick up service for free. And during the say trip, they pack drink and snack box for all of us. Thats helps a lot. And the most importance things is the scenery in this hotel you can feel the Chinese culture in every detail. This hotel is 10 out of 10.

From arrival till checkout all the needs has been taken care of and exceeded our expectation.....my friend was not well during the stay and the team has given required medication and oxygen to help recover quickly....Thumbs up service for the passing-cloud resort shangrila team...

Our stay with Passing Cloud is always enjoyable with their unbeatable customer service, best location and cleanliness of the room. Will always come back to them if I’ve ever come back to Shangri-La!

Excellent hotel with first class services. Room was big and very clean. The staff was very helpful and told us about the history of the hotel and the old town. We love the welcome ceremony and the welcome snacks!

It’s home away from home. Warm services provided by the hotel. We’ve overnighted two nights and everything’s been well taken care of. Lovely hospitality.

Once again, I chose Passing-cloud Resort with my wife in the heavenly Shangri-la. It was an antique architecture with the modern and beautiful design in the room, provided with the high quality of bed linen, blankets and towels. They provided high level of professional services, to include: welcoming us upon our arrival, switching on the heater in our room before our arrival (that's demonstrated that they're so caring), introducing us their incredible rooftop, with spectacular views, providing us the travel guides, assisting the car rental to Yuneng, etc. 非常感谢大主管小樊及每一位香格里拉泊心云舍·稿公府的员工。感激你们仿如家人无微不致的照顾我们。

The staff was very helpfull, they co ordinated with our driver a pick up from the near parking lot, as the hotel is inside the old city. The room is very spacious and full of character and yet has all modern amenities. Location is superb.

Excellent location, friendly and helpful staff, unique architecture, centrally located, delicious breakfast.

這麼多年我住過的唯一一家實地比照片還美的民宿。夜晚巨巨巨好看！！從裡到外從上到下四維空間的好看！就連官方照片都拍不出那個效果！！我們是淡季來的，從頭一天民宿就給我們安排了接站服務，也幫我們把行李搬到了樓上房間，每天的服務和回覆都非常及時。早餐也都吃得很好，還有機會品嚐當地特色，避免了出去花錢踩雷（餌絲和蒸餃都超級好吃，每天恨不得狂炫兩份才出門）。當地氣候是有點乾的，房間里加濕器供氧氣機都有，住的很舒服，這個價位絕對值得。可惜這次時間比較趕，下次還會再來。