Konggu Youlan Inn

clean hotel with unique design. location is perfect and hotel owners are very friendly and welcoming!

Loved the design of the room. The bed was very comfortable. Location is convenient walk to old city main square and the owner was very helpful and friendly.

We wish we could spend more nights here. The staffs were so helpful and insightful. The location of the hotel is strategic, not so far from the shops and main attractions.

Good location, good service.

Everything was perfect. The master helped us a lot with booking bus to Balagezong + Shambhala and recommended good restaurants. First time having Yak’s hotpot and WE LOVE IT!

This is essentially an inn that is plush in some renovation details but severely lacks warmth. The entire reception and dining area is frigidly cold. Checking into the room, it was so icy we couldn't even take a rest in it. As we headed out to get a late lunch, we asked the lady if they had portable heaters for the night. She said she had just turned on the floor heating and the room should be warmer when we get back. When we returned about 3 hours later, it was still uncomfortably chilly as cold air was seeping through the gap under the door and gliding along the marble flooring into the timber floor where the underlay heating was. The whole design is just wrong and unsuitable for the climate. The disposable towels are a joke! Imagine being in a cold room and having to dry off with a thin piece of paper towel the size of an A3 paper. Everything was damp and soggy including myself. Luckily we were given proper towels the next day after we asked. The first day experience was so bad we were considering leaving the next day. However, we know the innkeeper and family are trying their best and it's not so bad once the room warmed up. A few improvements would really help especially during the winter months: 1. Floor heating must be turned on at least 6 hours before guests check in. 2. Proper bath towels are essential. 3. A thick rug on the marble floor from the door to the timber floor. 4. Try to keep the common space warm (might be difficult given the huge double volume space).