Utente ospite
13 luglio 2023
I have mixed feelings about this hotel.
Very good value for money, rooms are so nicely decorated, super clean, and comfortable.
BUT, the owners were nowhere to be seen. I specifically asked before, and during my stay, for help to book a bus ticket to get back to Lijiang, since I know no Chinese, and the owner REFUSED to help me. He left me wandering in the streets for 2hours with my 20kg backpack, until some random person took pity on my and brought me to the bus ticket office. I got the last bus ticket to Lijiang. I was so stressed because I had a flight from Lijiang later that day. I kept insisting via wechat but the owner didn't care about me. + he told me nonsense, tickets have to be booked otherwise the bus can be full.
BAD STAFF, BAD SERVICE.
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