JI Hotel (Shanghai Jing'an Temple Kangding Road)

前台男的服務態度很差，説話態度就跟街遛子一樣，毫無標準連鎖酒店的培訓痕跡可言，我明明早就在攜程預訂時備註了要安靜離電梯遠的的房間，3點到店告訴我房間都沒打掃好，此處前台短髮女已經就毫無致歉的意思，我遂又跟她重複了一遍要安靜房間的要求，去吃飯回來後入住，發現給我安排的是挨着電梯的房間而且外面空調外機很吵，我打電話給前台，前台男的説我沒備註，我説我備註了，他説：我看看， 哦 還真有， 緊接着還是毫無歉意的説，你來的時候房間都沒打掃好， （當時是下午3 點） 能有一個緊着給你都可以了，你晚上看看還需不需要換再説吧，然後就結束了。 我想説：1 你酒店下午三點過沒打掃好跟顧客有什麼關係呢， 自己沒有不好意思的態度，還覺得理所應當， 2 不相信我有備註，且跟前台強調過 要安靜的房間，發現自己沒有看到我的備註後，不是道歉，而是説 哦 還真有， ？？？ 3 最最讓人無語的事，經理為了不要我説出來這些，非要送個誰也不想要的梳子給我，堵住我的嘴，我説我不要，非要加我微信， 表面上是要道歉，實際就説退點房費 讓我不準寫評價，我偏要寫，你們這家上海康定路的全季酒店550人民幣 的房費 不如咱普通城市250 房費的服務標準，服務態度以及衞生標準， 設施本來也陳舊，再也不來了。

I booked this hotel as I've been always a Ji hotel customer for years but this time was the most weird experience that I've ever had. Generally the hotel,cleanliness and location is good,also the staff were very helpful and tried their best to give me the best room they had although they couldn't speak English. The most weird thing is that I gave them my luggage when I checked out and by the time that I came back to get my luggage they gave me a similar luggage just like mine but belonged to someone else and I found it out when I came to airport to get boarding card! Briefly this situation made a lot of trouble for me and after all the phone calls,stress and etc. I couldn't get my luggage as it was too late for them to send. Now that I left the country I gotta spend 4000¥ to get my luggage back and the only thing they did was to send it to my friend's place in Shanghai. I expected Ji hotel to take full responsibility for this mistake and act more professional but I'm disappointed Now. So to everyone who's going to book this hotel,pls be more careful with your belongings as the staff may put you in trouble and one more thing to say is that if you're a light sleeper, forget this branch of JI hotel for now since their next door is on a 24/7 construction that may not be very sleep friendly to you!