Hilton Shanghai Hongqiao

The hotel is conveniently located near Hongqiao Airport and the Hongqiao High-Speed Railway Station, making it easy to travel. It takes only 20 minutes to reach the National Exhibition and Convention Center. The rooms are clean and tidy with complete facilities that are well-maintained. Building No.2 has a good environment, and the rooms are equipped with large bathtubs, which are very suitable for relaxation. In terms of service quality: the front desk service is enthusiastic, the staff are professional, and the breakfast is rich and delicious. There are also many dining options in the vicinity.

The whole thing is good, the rooms are clean and tidy, the room service is very convenient, the shower room is good, the dry and wet separation is done, and the facilities are all right. Catering is also very good, a lot of choices, both Chinese and Western, service attitude is good, more timely response to demand. The location is also very good, easy to travel. The staff Anna is very careful. Five-star praise ~

The hotel is located in the rapidly developing Hongqiao Economic & Technological Development Zone, offering a prime location with convenient transportation. The restaurant is not only spacious but also offers a variety of culinary options, ranging from authentic Chinese dishes to international flavors, ensuring that every diner can find their favorite. The guest rooms have been newly renovated with a modern and cozy style, fully equipped facilities, providing guests with a comfortable accommodation experience. Whether for business trips or leisure travel, this is an ideal choice.

Disappointing. We had to change rooms twice due to mould and the musty smell of mould or old smoke in the rooms. Around the A/C units in multiple rooms that we checked (when checking the replacement options) had mould around, and in the vicinity of the A/C vent. It was clear the vents had not been cleaned for a long time. On some floors when you came out the lift the whole floor smelt of a stale mould, or old smoke. The rooms with a mould problem should not be used. The staff were good at moving us to a better room but it took multiple attempts. The hotel itself is somewhat tired looking in places. The offer when we booked was Children stay for free. However when we checked in we were expected to pay for a bed for our daughter and purchase a 3rd additional breakfast. So this offer is basically useless, beware.

Judy Chen service is very good and help 设施：good 卫生：clean 环境：good 服务：nice

Hotel is old although refurbished. The first room given to me was full of moulds smell. Was changed to another room upon request but took quite a while and I have to remind them a few times before I get to change my room. The second room no smell but the cleanliness not very acceptable.