Radisson Blu Hotel Shanghai New World

La posizione è la motivazione chiave per cui torno più e più volte. Si trova all'uscita 5 o all'uscita 19 della stazione della metropolitana di Peopls's Square e vicino all'inizio della Nanjiang Road Walkway che porta al Bund. Collegato al centro commerciale 新世界城 con molti ristoranti, un cinema e il museo Madame Tussaud. I servizi sono ottimi, devo complimentarmi con il personale. Le camere, specialmente quelle ai piani medio-bassi, sono un po' logore. Quelle rinnovate più recentemente (camere superior) si trovano ai piani superiori e sono decisamente migliori. Nel complesso, un ottimo rapporto qualità-prezzo.

L'albergo era buono. Mi è piaciuto molto il mio soggiorno. La colazione dovrebbe avere opzioni per vegani o musulmani. Grazie.

La stanza andava bene. Darò un 5 su 5. Il problema che ho avuto con questo hotel è la mancanza di rispetto per i clienti per quanto riguarda il modo in cui vengono mantenute aree come la sauna e il bagno turco. Mi sono lamentato del fatto di aver trovato lo stesso QTIP USATO in una delle docce per tutta la durata del mio soggiorno. Ho chiesto loro di pulire il posto e non hanno ascoltato. Puoi vedere il brutto qtip nelle immagini. L'ho visto dal giorno in cui sono arrivato fino al giorno in cui sono partito.

Superb location. Walking distance to major location stations and linked to train station. What I love is that the sight seeing bus is just opposite the hotel, across the road.

Perfect location . Excellent concierge at radisson Blu hotel new world city , gave clear direction & good support. . Excellent front desk and housekeeping too.

Nice hotel in town, good location, and easy access to the Metro, can walk to The Bund. Many stores around the hotel. All staff was very friendly and helpful. Ms. Jessica, she very nice staff

Our stay at the Radisson Blu was so disappointing that we both made notes but have waited to post the review so that some of the frustration could subside. We’ve stayed at the Radisson multiple times as it’s been our hotel of choice for business and pleasure for many (15+) years. This stay was specifically for business. Upon check-in we were told that our room had no window, even for almost 900 CNY that we paid on Trip. And that payment was only a guarantee. Fine. So, we agreed to pay an additional 100 CNY to have a window. Then, we were also told that we needed to pay (WeChat) 1500 CNY and that would include the cost of the room rate and the deposit. No sincere explanation or apology by the person at the check-in counter, just a lot of uncomfortable laughing and “pay now, pay now.” We felt like we were being cheated even though this was normal policy. To be fair, the room given had an amazing view. We were very satisfied and had begun to think the worst was behind us. We ordered room service that included wonton (dumplings) soup, a classic Caesar salad, and a margherita pizza. The wonton soup was great, but the margherita pizza was barely passable, and the classic Caesar salad was an abomination. Hands down, it was the worst Caesar salad we had ever had. Tiny bacon bits, smelly yellow oil, and old lettuce. We ate two bites and quickly placed it outside in the hallway where it sat until 10:00am the next day. Note: you can only order premium (expensive) bottled water and we were told that they couldn’t give us any more “regular” bottled water even if we said we’d pay for it. At night, the staff at the fitness center acted as if we were disturbing them when we asked basic questions. A total lack of hospitality that should be on display at a 5-star hotel. We really began to dislike our experience at this point because it became quite evident that nobody really cared. To again be fair, however, the male staff who was on duty in the next morning, was sincere and polite. A welcoming contrast from the evening before. But then at brunch, the three young men who were running the egg and omelet station were horribly loud and rude. Like everything was a big joke to them – and it got to the point where we just walked away even after we had tried to order. After brunch, probably the biggest disappointment was that we found out that the Business Center was closed. We had scheduled an important meeting at the hotel and needed to print and prepare some items. We were told that we could only print if we emailed the documents to a hotel email. This was not going to happen so we created a little fuss and a polite manager suddenly appeared and handled everything. That was nice. But the damage was done. After this situation, we made the decision that this would be our last time staying at the Radisson. Lastly, after more than 24 hours, the guarantee was only refunded after we called and spoke to a customer service representative at Trip who was very helpful.

It was such an awesome stay! The location was amazing, and the room was really nice and clean. The staff was super friendly; they upgraded my room for free, and I even got a cute little birthday cake surprise. Big thanks to everyone for making my stay so great!

What we love - its central location, cleanliness, a lot of food choices during breakfast buffet, heated pool. We just had some concerns during booking and check in, it was not indicated that our room has no windows but the reception just gave us this room without windows. Due to winter, temperature control cannot be changed so it tends to be very warm.