Barcelona International Resort Shanghai

I was quite disappointed with my recent stay. For a hotel that claims to be five-star, the overall quality and service were far below expectations. The shower head kept shifting to the right, meaning I had to stand awkwardly in the corner just to shower. When room service came to clean, the beds were not made properly, and some trash was left behind. There was also a noticeable bad drain smell throughout the room, which made the stay unpleasant. The hotel advertises itself as an international resort, yet there were no international TV channels available, and the breakfast selection was far from international. Drinks were served in paper cups, which felt very out of place for a five-star setting. I also noticed that previous reviews mentioned holes in the tablecloths, and while the hotel had responded saying the issue would be resolved, the same problem still exists. This shows a lack of follow-through and attention to detail. Overall, the experience did not reflect the standards of a genuine five-star hotel. With serious improvements to cleanliness, maintenance, and service quality, the resort might reach its claimed rating — but at present, it falls well short.

這次入住遠超預期！酒店地理位置很好，步行幾分鐘就到歡樂谷，出行超省心。前台Emily主還詳細介紹了周邊美食，班車接送服務特別貼心。房間佈置雅緻，床品親膚舒適，一夜好眠；乾濕分離的衞生間水壓充足，洗漱用品品質在線。從入住到退房全程順暢，細節處盡顯用心，真正感受到賓至如歸，已經推薦給朋友啦

性價比很高，外表很古典，訂的時候主要看重離歡樂谷近，本來擔心是個“老牌”的酒店，但實際體驗很舒適： 1.家庭房，純白色傢俱實物比照片乾淨清爽，房間也比照片寬敞，船舵燈還掛了兩條小魚很有童趣 2.有主燈有各種燈，全部點亮很亮堂，適合帶娃 3.維護的很好，設計本身有一些年代感，但沒有明顯的磕碰污漬，像爹媽的家一樣 4.和房間的極簡對比，電梯和衞生間是極繁風，很有設計感 5.衞生間乾濕分離，雙台盆，熱水也上的很快 6.前台響應很快，辦理入住和需要備品的時候都感受很好 7.浴袍是珊瑚絨的，比常見的洗了八百次發硬的棉質柔軟舒服 8.到歡樂谷就是步行距離，交通管制的時候也能直接從林綠路開車進來，這點是最加分的 9.前台可以借童車，很大很好使 10.隔音很好，歡樂谷+火鍋，凌晨兩三點回來一覺睡到中午十二點 總的來説很佩服酒店的運維能力，好評