Mercure Shanghai Hongqiao SOHO

A heartfelt thanks to all the staff—your thoughtful service made my stay so warm! Special shoutout for the brown sugar ginger tea—it was such a nice touch, especially on a cool day. Every team member I met was friendly and attentive, no small details missed. Will definitely come back next time I’m in Shanghai!

Good hotel, friendly and helpful staff, good location for airport and metro. Thanks for the late check out.

We recently stayed at Mercure Shanghai Hongqiao SOHO and special thanks to Kyrie and all the staffs, everything went well during our stay. The room we stayed was a previlege room with large space we could rest or work as well. We really enjoyed their amazing breakfast every morning. They a lot of options with fresh noodle and fish cakes, eveyday slightly rotation of food which is also nice. At the lobby, there is a coffee machin we could get our cappuccino any time we wanted. The hotel is very close to the metro station, and both side there are big shopping malls. We could move around even at night and felt very safe. We also checked out Skybridge in walking distance which was recommended by hotel. If you walk like 20 mins from hotel, there is Suzhou creek where we went for run one evening. Thank you for making our stay in Shanghai very pleasant and memorable!

房間不乾淨，浴室牆上都是長頭髮，沒有打掃

We stayed 2 nights at Mercure. We arrived near midnight due to our flight, but check in was fast. It was a relief as we were dead tired due to the long hours of traveling. Staff were efficient and courteous. The beds are super comfortable and we slept well. As for breakfast, there were adequate variety with good mix of western and Chinese cuisine. The location is excellent, no complaint at all. The hotel is near a nice community park, metro station, several shopping malls with food, cafe and retail outlets. Also nearby was the famous Linkong soho designed by the renowned architect Zaha Hadid. All within 5 to 10 minutes walk. We couldn't ask for a better location to stay. In summary, great location and nice comfortable bed.

先説Bad comments： 1、你前台有華住會會員拉新kpi考核可以理解，起碼要給介紹一下，遵循客人意見再加吧，辦完check in 前台給個二維碼，説掃碼開通前台服務 ，結果弄完是掃碼加入會員！！！ 2、上海已經要求不強制刷臉了，身份證放機器上之後還是讓我看向刷臉機 3、Check in 耗時有點久 再説説比較好的：大門口的大叔問候真誠熱情，HSKP送物很及時，早餐的自釀酸奶很好喝，建議免費的mini bar把碳酸飲料改為橙汁之類的