Hyatt Place Shanghai New Hongqiao

Recensioni su Hyatt Place Shanghai New Hongqiao

Hyatt Place Shanghai New Hongqiao

Lane 2799, Huqingping Highway (Zhujiang International Center), Qingpu District, Shanghai, ChinaDettagli hotel
Hyatt Place Shanghai New Hongqiao
Hyatt Place Shanghai New HongqiaoHyatt Place Shanghai New HongqiaoHyatt Place Shanghai New Hongqiao
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.2/10
Molto buono
1480 recensione
Recensioni verificate
Ubicazione9.2
Strutture e servizi9.1
Servizio9.1
Pulizia9.3
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Tutte le recensioni(1480)
Recensioni positive(1419)
Recensioni con foto/video(161)
Reception gentilissima(167)
Ottima colazione(110)
Ambiente di classe(106)
Camere ampie(77)
Ideale per viaggi di lavoro(45)
Parcheggio comodo(30)
Soggiornato diverse volte(21)
Con camere per famiglie(5)
Recensioni negative(61)
Divane
Kaiyue Jiaxuan Twin Room
Soggiorno: dic 2024
Lavoro
70 recensione
10.0/10
Eccezionale
Pubblicata: 23 gen 2025
It was nice, clean and tidy hotel with location to shopping malls and metro station. Available GYM, pool, large variety of breakfast and updated amenities. If nearby, will choose again this hotel. Thanks for receptionist for warm welcoming.
Traduci
Risposta dalla struttura: Dear guests, we are very happy and grateful to receive such comprehensive and warm comments from you! Our team has put in a lot of effort to present a beautiful, clean and tidy environment with constantly updated facilities and your recognition makes it all worth it. Close to shopping centers and metro station, the hotel offers breakfast, gym, swimming pool to satisfy all your needs. The warm reception of the receptionist is the basic of our service, and your satisfaction is our biggest driving force. Look forward to the next time you come nearby, we will prepare more intimate service for you, look forward to your visit again!
Barend Renier
Kaiyue Jiaxuan Double Bed Room
Soggiorno: apr 2025
Famiglia
4 recensione
6.5/10
Pubblicata: 3 mag 2025
PARENTS/FAMILIES STAY AWAY!! The hotel has the ability to be great for their location and area, but unfortunately their AC didn’t work at all, even during spring the heat was terrible, we were not able to sleep. Then to add on to the heat people were smoking and the smell from the AC was terrible and all our clothes smell like smoke from just from one night. Really disappointing since there were so many children in the hotel.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you very much for choosing to stay at our hotel and taking the time to share your experience. We sincerely apologize for any inconvenience or poor experience this stay has caused you! Regarding the air conditioner malfunction issue, we have immediately arranged for the engineering department to conduct a comprehensive inspection and investigation to ensure the normal operation of all equipment. In response to the ineffective smoking control and odor issues within the hotel, we will intensify inspection efforts, add no-smoking signs, and upgrade the ventilation system to fully maintain a smoke-free and fresh environment. The health of the children and the comfort of the guests are our top priorities. We have deeply reflected on the issues you raised and are now taking steps to rectify them. If you are willing to give us another chance, we will surely make proper arrangements and do our best to make up for this regret. Wish you a smooth life!
MHAFIDZ_WAHAB
Kaiyue Jiaxuan Twin Room
Soggiorno: dic 2024
Lavoro
5 recensione
10.0/10
Eccezionale
Pubblicata: 22 gen 2025
All ok
Traduci
Risposta dalla struttura: Dear guest, thank you so much for All ok! This is like giving us a super strong "shot in the arm", we will continue to maintain, and constantly optimize every detail. Whether it is room facilities, or service experience, all the arrangements for you are no problem. Looking forward to meeting you next time!
Utente ospite
Kaiyue Jiaxuan Twin Room
Soggiorno: nov 2024
Lavoro
5 recensione
9.5/10
Fantastico
Pubblicata: 15 dic 2024
Restaurant is very good . Next time i will stay in this hotel .
Traduci
Risposta dalla struttura: Dear guest, I am glad to know that you are very satisfied with our restaurant! Food has always been our way of conveying warmth and sincerity, and the kitchen partners are encouraged by your recognition. We sincerely look forward to your next stay, the hotel staff will always professional and enthusiasm, for you to carefully prepare every detail, waiting for you to visit again, wish you a beautiful journey in the future.
SALAZAR
Kaiyue Jiaxuan Twin Room
Soggiorno: mar 2025
Solo
18 recensione
10.0/10
Eccezionale
Pubblicata: 26 apr 2025
Good hotel near shopping
Traduci
Risposta dalla struttura: 寶子發現我們這個“寶藏小窩”啦!🥳 能被寶子誇靠近購物天堂,我們激動得想發射小心心biubiu~🛍️ 就知道寶子肯定超愛這種下樓就能“逛吃買”的快樂!偷偷説,我們每天都在努力,想做寶子心中最貼心的小天使~下次還想和寶子貼貼,等寶子逛累了,隨時回來充電呀~💖
Andrea
Kaiyue Jiaxuan Double Bed Room
Soggiorno: feb 2024
Lavoro
27 recensione
8.0/10
Molto buono
Pubblicata: 12 mar 2024
good value for the money. Close to the outlet. Good breakfast.
Traduci
Risposta dalla struttura: Dear guest, Thank you so much for choosing Hyatt Place New Hongqiao! Your compliments are the source of the motivation for!Again, thank you for your thoughtfulness in taking the time to write and hope we shall again have the opportunity to welcome you in the near future. Have a fantastic day!
Envo
Kaiyue Jiaxuan Double Bed Room
Soggiorno: apr 2023
Coppia
5 recensione
7.5/10
Pubblicata: 3 mag 2023
The location is only near at Bailian outlet shops, other than that nothing else to see. Sanitation and cleanliness of the room is recommendable.As well, the breakfast has various options for Chinese cuisine.
Traduci
Risposta dalla struttura: Thank you for your recognition of the hotel and we look forward to your next visit! Wish you could give us five star next time.
AdventureDad
Kaiyue Jiaxuan Double Bed Room
Soggiorno: feb 2023
Coppia
7 recensione
9.0/10
Ottimo
Pubblicata: 5 mar 2023
Very nicely planned room with nice view. Close to outlets for shopping. Friendly staff and very clean hotel. Room was a little warm but rather warm than cold. Breakfast was nice but sadly most of the western hot food was cold.
Traduci
Risposta dalla struttura: Thank you for your stay with us. If you satisfied with this stay, next time please give us FIVE star to encourage. Wish you have a nice trip!
Kim Victoria
Kaiyue Jiaxuan Twin Room
Soggiorno: lug 2023
Famiglia
28 recensione
10.0/10
Eccezionale
Pubblicata: 5 ott 2023
Great hotel near shopping areas. Hotel is clean and great staffs!
Traduci
Risposta dalla struttura: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our progress and we look forward to your next visit!
Siddhartha Lawrence
Kaiyue Jiaxuan Double Bed Room
Soggiorno: mar 2023
Coppia
20 recensione
9.5/10
Fantastico
Pubblicata: 28 giu 2023
Biggest rooms in Shanghai. Great Amenities
Traduci
Risposta dalla struttura: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our progress and we look forward to your next visit!
Wing Long
Kaiyue Jiaxuan Twin Room
Soggiorno: gen 2023
Lavoro
12 recensione
8.5/10
Molto buono
Pubblicata: 1 mar 2023
Nice hotel for business trip.
Traduci
Risposta dalla struttura: Thank you for your stay with us. If you satisfied with this stay, next time please give us FIVE star to encourage. Wish you have a nice trip!
Utente anonimo
Kaiyue Jiaxuan Double Bed Room
Soggiorno: mag 2025
Lavoro
9 recensione
8.0/10
Molto buono
Pubblicata: 3 giu 2025
酒店的所有一起都很好,阿姨打掃乾淨,前台小姑娘入住很有禮貌,説話語氣和語調很有工作素養,在溝通升級房型的事情(攜程上已經下單了酒店要求的房型)衹是在瞭解為什麼會讓我重新下單房型,而且是臨時性的(你要是昨天就對我説,那我就知道,我可以提請預訂,到了12點對我説退房還是換到樓下,臨時定當天和提前定肯定有區別,不過我也理解,我是已經按照酒店要求重新定了房型,已經快溝通完了,我和原先的人就是很順利,也接受了説法)結果這時候來了一位自稱主管的人,是在員工面前表現?有沒有想過你自己業務能力還不如員工,不知道是不是被領導訓了,上來的語氣就很不對,不如她的員工具備服務能力,工作時不懂服務流程?酒店前台工作,介入我和另一位工作人員溝通時,是不是要説,先生,打擾下,然後再説問題,什麼都沒有,上來就是命令式的口吻先和她下屬説,然後也不懂什麼服務意識,全程有種自己是領導的感覺,很驕傲的説我是主管?讓人有莫名的火。不知道什麼叫服務性的工作(工作時間不帶工牌,髮型亂糟糟,因為自己是領導?還是因為知道自己不具備服務能力脱離一線工作太久?) 配圖:工作不佩戴工牌,她是最大的領導嗎?讓領導看看她為什麼不佩戴工牌?知道自己脾氣不好,容易被投訴?
Traduci
Congcongai
Kaiyue Jiaxuan Double Bed Room
Soggiorno: apr 2025
Viaggio con amici
35 recensione
9.0/10
Ottimo
Pubblicata: 25 mag 2025
許久沒去百聯奧萊逛了,順便週末度個假,總體來説交通停車場都方便!酒店環境服務不錯。早餐品種不是很多但味道還好!洗漱需求要跟酒店提出符合當前環保理念!加了點費用給了頂樓房間,有扇窗關不攏窗台有黴點,房間有小飛蟲,希望這方面加強管理!
Traduci
Risposta dalla struttura: 非常感謝您選擇我們酒店度過週末假期,也很開心您對交通便利性、酒店環境和服務給予了肯定~🥳 百聯奧萊確實是個適合逛吃放鬆的好地方,能成為您度假的 “歇腳點” 我們倍感榮幸!關於您提到的細節問題,我們真誠地向您道歉並已着手改進。很抱歉這些問題影響了您的入住體驗,您的每一條反饋都是我們成長的 “指南針”。如果下次您再來,提前告訴我們,我們會為您預留視野好、設施完善的房間。
Senxiaodie
Kaiyue Jiaxuan Double Bed Room
Soggiorno: apr 2025
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 3 mag 2025
前台小劉服務很不錯,早餐豐富多樣,中式西式都有,房間乾淨整潔。我最喜歡這家酒店的泳池,孩子們玩的很開心,水質很好,而且還有浮板這些工具,對了遛娃也很方便,距離奧特萊斯,元祖夢世界都1km左右,整體人也不多,五一價格也很有性價比,是反向旅遊的好選擇
Traduci
Risposta dalla struttura: 尊敬的客人,您好!萬分感謝您選擇我們酒店並給予如此暖心且全面的好評!得知小劉熱情周到的服務、豐富多元的早餐、整潔舒適的客房以及設施完善的泳池都讓您倍感滿意,我們倍感榮幸!能為您和孩子的旅途增添歡樂與便利,見證孩子們在泳池的開心時刻,我們由衷喜悦!五一期間以高性價比為您帶來優質體驗,更是我們的榮幸!您的認可與推薦是對我們最大的鼓勵,我們會持續提升服務品質,期待下次還能成為您反向旅遊的首選,為您和家人創造更多美好回憶!
Oumanimanihong
Kaiyue Jiaxuan Twin Room
Soggiorno: apr 2025
Famiglia
164 recensione
10.0/10
Eccezionale
Pubblicata: 4 mag 2025
就在奧特萊斯斜對面,凱悦品牌值得信賴,硬件品質過硬,各種崗位服務都蠻好的,有些設施略顯老舊(比如自助洗衣房,需要向亞朵和華住會高配版學習),周邊開發看好,未來幾年客流量會持續增長👍
Traduci
Risposta dalla struttura: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間分享如此細緻的入住體驗!您對我們地理位置、凱悦品牌、硬件品質及服務團隊的認可,讓我們倍感榮幸,這是對我們最大的鼓勵!同時,也十分感謝您指出自助洗衣房設施存在的不足,您的建議我們已認真記錄並高度重視,後續將納入升級計劃,積極向優秀同行學習,優化設備與服務體驗 。您對周邊發展前景的看好,也讓我們充滿信心與動力!期待未來能不斷為您帶來更完美的入住體驗,誠摯歡迎您再次光臨!