Alila Shanghai

🔥 After getting a free room upgrade last time, I booked this Open Urban View Twin Room for my biz trip – total win! Floor-to-ceiling windows with epic city views made late-night emails feel fancy. 🍰 Afternoon Tea MVP: Fruit mountain: lychee, Asian pears, flat peaches, cherries, blackcurrants, strawberries – all super fresh! Shanghai-style palmiers (crispier than the bakery down the street!) Mini cakes that looked like museum pieces (tasted even better!)

Assigned Joy as the guest support and she was great and prompt in all the responses, accommodating to my requests. Staff are all very friendly and helpful as well. Went for the complimentary meditation session - very interesting. Don’t have robots to deliver food due to food safety, but can drop off at the lockers (suggest to tag the office building infront as riders find it hard to locate the building). For parcels, no issues in sending to the room. Room was great but just slight note - shower room door is not sealed totally at the sides, and shower head naturally slant towards the side of the wall, which is quite a design flaw.

我是傍晚到了該酒店的進入酒店之後就感覺第一感覺就是太黑整體感覺太黑就感覺眼睛視力都快出問題了。 就整個酒店感覺是認真在做服務的。但我住的這個房間花了將近2700塊就實在感覺很不值。洗手間小馬桶間小床床周圍的面積也很小。就感覺空間設計很不合理。在上海2700塊應該是可以做的，很多很不錯的房間。地段也不一定比這個差。 健身房空間也感覺又矮，然後也很小，很難受在裏面健身。 太黑太繞太小，整體感覺。還沒有原來的老的四季住的舒服。

The hotel is really outstanding and Cameron in particular at the front desk offered first class service. I would recommend to any casual or business travellers coming to Shanghai.

浴缸特別臟，不知道衞生怎麼做的，酒店內隔音也特別差，外面説話聽的很清楚，而且外面張園一大早就在施工炒的沒法睡覺，送的水果也不好吃。

Excellent service and meticulous attention to detail!!! Our “virtual butler” Joyce was responsive to our questions and requests at all hours. Truly appreciate Alila’s personalized service, creating an oasis in the center of Shanghai! We will be back 😄