I Soho at I City, PSN Multimedia, Shah Alam, Selangor, 40000, MalaysiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9/10
Ottimo
148 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.4
Strutture e servizi9.1
Servizio8.9
Pulizia8.7
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Tutte le recensioni(148)
Recensioni positive(139)
Recensioni con foto/video(38)
Soggiorno meraviglioso!(42)
Pulito e ordinato(26)
Camere magnifiche(21)
Personale amichevole(17)
Comodo per lo shopping(14)
Vicino all'area commerciale(12)
Ideale per famiglie(11)
Strano odore nella camera(7)
Recensioni negative(9)
Utente anonimo
Camera Confortevole per Famiglie
Soggiorno: mag 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 30 giu 2024
i haf wonderful exprience at here ! the service and accomodations were excellent 🥰
Risposta dalla struttura: We truly appreciate your positive review! We are always striving for excellence, and we are glad our efforts were recognized by you.
Zulkifli Jantan
Suite Business
Soggiorno: mag 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 4 giu 2025
Thank you for providing a comfortable stay for our family with enough basic home amenities and still being beautiful.
Traduci
Risposta dalla struttura: 感謝您的好評!我們會繼續努力,爭取讓每位客人都感到滿意!
Utente ospite
Camera Confortevole per Famiglie
Soggiorno: apr 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 22 mag 2025
The place is nice, clean, and comfortable for family with 4 adults and 1 toddler. The location is very close to the mall and icity theme park 👍🏻👍🏻
Traduci
Risposta dalla struttura: 看到您的好評我們感到非常開心,能為您提供滿意的服務是我們的榮幸!
Norazlina
Camera Singola Accogliente
Soggiorno: mar 2025
Famiglia
1 recensione
9.0/10
Ottimo
Pubblicata: 4 mag 2025
cheap price very satisfied. i will recommend to all my fellow friends and family. the owner also very friendly and polite person.
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Risposta dalla struttura: 聽到您對價格、服務以及整體體驗都感到滿意,我們感到非常欣慰。能為您提供一次舒適愉快的入住,是我們最真誠的目標。也特別感謝您願意向朋友和家人推薦,這是對我們最大的支持!我們會繼續努力,把每一位客人都當成朋友來接待。期待未來還能再次歡迎您回來入住,祝您和家人朋友一切順利、幸福滿滿!
Utente ospite
Suite Business
Soggiorno: mar 2025
Famiglia
2 recensione
9.5/10
Fantastico
Pubblicata: 23 apr 2025
It's an excellent property. The house is very clean and tidy. The amenities are good, and the beds are so comfortable. Almost everything is perfect, but except the bad pungent smell from the toilet is very annoying. The management of the building has to do something on the sewerage/septic tank.
Access to iCity shopping mall and games center is just minutes of walk. Parking space is good.
Traduci
Risposta dalla struttura: 您的好評對我們來説意義非凡,我們會繼續保持高品質服務!
Utente ospite
Camera Business con letto matrimoniale
Soggiorno: mar 2025
Coppia
3 recensione
6.5/10
Pubblicata: 19 apr 2025
The place had a broken shattaf (bidet). Bathroom lights flickering. Bathroom smelling of a bad odor. Ac in the room when switched on was leaking water. Floors were dirty. I I tried to use the Washing machine and all the water leaked out on the floor. It was spinning just fine but the water didnt drain properly it just leaked outside. Walls had wall paper peeling off from all sides and the wallpaper was so dirty. Iron board was all ripped off. Do not be deceived by pictures you see on the app. I wouldn't come back here unless they were to renovate the place. The place was not maintained at all otherwise the space is beautiful and big. The Chinese guy who came to gice us a new iron board and to help us with the washing machine is a very humble and nice guy. He tried to help us clean the wet floor because of the leakage from the washing machine and he apologized. Good guy really. Self check in and check out was very smooth. Note: there is no luggage storage option available.
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Risposta dalla struttura: 感謝您詳細分享入住體驗,也特別感謝您對我們工作人員服務態度以及自助入住流程的認可。對於您提出的設施問題,我們深表歉意。針對洗衣機、空調、浴室燈具、牆紙等狀況,我們已經着手進行全面檢查和維修,以確保未來的每位客人擁有更加舒適的居住環境。我們非常重視每一位客人的意見和反饋,也感謝您對空間佈局的肯定。關於行李寄存服務,確實由於運營安排,當前暫未開放,但您的建議已記錄,我們也會積極評估未來的優化空間。我們真誠期待有機會在未來為您呈現一個更加完善的入住體驗。祝您生活愉快!
Utente anonimo
Camera doppia con 2 letti per il tempo libero
Soggiorno: feb 2025
Famiglia
2 recensione
8.5/10
Molto buono
Pubblicata: 30 mar 2025
Self check-in smooth. Low floor End Unit. Spacious with 2 rooms and a hall. Hall aircon not working. Room aircons and fans work well.
Bathrooms ok.
Drinking water dispenser ok.
Washing machine ok.
TV ok.
Glass cup weird design. Drinks could spill out easily. Curtain doesn't fit the window well.
Cleanliness good.
Traduci
Risposta dalla struttura: 您的好評對我們來説意義非凡,我們會繼續保持高品質服務!
Utente ospite
Camera Duplex (1 letto)
Soggiorno: mar 2025
Solo
1 recensione
8.5/10
Molto buono
Pubblicata: 13 apr 2025
Good location and nice environment. Links to icity so super convenient
Traduci
Risposta dalla struttura: 看到您的好評我們感到非常開心,能為您提供滿意的服務是我們的榮幸
Utente ospite
Suite Business
Soggiorno: dic 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 28 gen 2025
Everything okay i will repeat again 👍🏻 house clean and very nice with family .. rate 5 star for this place , very recommended ✅👍🏻
Traduci
Risposta dalla struttura: 很高興您喜歡我們的服務,您的支持是我們最大的動力!
J$S
Suite Business
Soggiorno: feb 2025
Lavoro
68 recensione
10.0/10
Eccezionale
Pubblicata: 19 mar 2025
Nice and cozy place to stay.. great for short business trip.
Traduci
Risposta dalla struttura: 非常感謝您的好評!很高興您對我們的服務滿意,希望下次還能為您服務!
Utente ospite
Camera Familiare 2 Letti
Soggiorno: dic 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 9 feb 2025
Clean house, clear instruction, easy to find, and strategic location at ICity,
Traduci
Risposta dalla struttura: 感謝您對我們的認可,期待未來還能與您再次相見!
Utente anonimo
Camera doppia con 2 letti per il tempo libero
Soggiorno: nov 2024
Famiglia
2 recensione
4.5/10
Pubblicata: 31 dic 2024
Booked and confirmed that the flat comes with 2 bathrooms. However, the shower head was broken and the door couldn’t be closed for one of the bathroom. Immediately informed them and waited in the flat for 1.5hrs, was told that the technician took longer to reach due to heavy rain. After coming back from dinner, asked if they could send the technician to fix it but was told that the technician could only come the next day after we check out. Toilet floor and even the toilet bowl were extremely wet when we arrived. Sofa in the living was sinking in the middle. The bed frame in the common room also suddenly broken after 1 night stay. Car park wasn’t convenient and there wasn’t clear instruction (no photo/video) on where to get the key and park the car.
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Risposta dalla struttura: We're sorry to hear about your experience and appreciate your feedback. We strive to provide the best service and will review your concerns to ensure improvements. Thank you for letting us know.
Utente anonimo
Camera per famiglie
Soggiorno: feb 2025
Famiglia
46 recensione
8.5/10
Molto buono
Pubblicata: 20 mar 2025
Location near icity. Have parking access.
Traduci
Risposta dalla struttura: 非常感謝您的好評!很高興您對我們的服務滿意,希望下次還能為您服務!
Kuganeswaary Ganasan
Camera Standard (2 letti)
Soggiorno: apr 2025
Famiglia
1 recensione
3.5/10
Pubblicata: 25 mag 2025
Before handover the homestay must check properly on the amenities in the house, charges based on the amenities in the house but the TV is repaired, no water supply to take shower except sink pain only. Within 1 hour check in already highlighted that no water supply yet not refund the payment to check in at other place.
Technician come and see the water supply and can update the house owner the water supply very good but only at 1st floor and once 1 person take bath for another person to use washroom must wait 40 min and the water pressure is very bad. Customer pay m8ney for good service and if cannot provide good service better refund money. Not necessarily to tells that keep checking, keep discussing between management team n bla bla. Then can simply charge for extra rm 50 for for extending 1 hour. Already inform extended due to superb water supply in the house still charged extra which said earlier will refund 30% from the full payment RM 219.00 due to water issue. Seriously not worth it to travel from different place take the homestay and the issues like this.. I did inform the PIC that I have to go different hotel just to take shower because of your homestay problem still not considering to refund.. Don't be money minded and try to give the homestay with proper amenities. Don't just upload for take customer and once check in so much issues and unable to solve the problem immediately. Don't be money minded...
Traduci
Risposta dalla struttura: 感謝您詳細的反饋,我們非常重視您的入住體驗,並對您此次的困擾表示誠摯的歉意。🙏關於您提到的水壓問題,我們已經在您入住當天第一時間安排了技術人員上門檢查,也確實發現水壓在高峯時段會有所波動。我們已將情況反饋給大樓管理層,並在積極推動他們升級相關設備以改善整體供水狀況。至於退款部分,我們也在第一時間與您溝通説明,並按照公司政策進行部分退款處理,以表達我們的歉意與誠意。關於額外延遲退房的費用,我們理解您的感受,也會在內部進一步優化我們的應變流程,確保類似情況能更妥善處理。我們絕非衹為“上傳房源”而運營,而是始終致力於提供温馨、舒適的住宿環境。感謝您的提醒與建議,它對我們改進服務極具價值。希望未來仍有機會為您帶來一次真正滿意的入住體驗。🌿
Utente ospite
Suite Business
Soggiorno: apr 2025
Famiglia
1 recensione
5.0/10
Pubblicata: 30 mag 2025
-Toilet berbau all the time.
-Kipas dlm bilik rosak
-Wardrobe in master badroom dah rosak/nk runtuh
Traduci
Risposta dalla struttura: 感謝您的反饋,也非常抱歉這次的入住體驗未能達到您的預期 🙏關於您提到的廁所異味問題,我們已安排專業清潔團隊進行深度處理,並檢查排風系統,確保不會再有類似狀況發生。風扇和主浴室的衣櫃問題我們也已經記錄,並在您退房後立即安排維修。我們非常重視每一位客人的建議,也感謝您指出了這些細節問題,讓我們有機會進一步提升房源品質。期待未來還有機會為您帶來更舒適、更完美的入住體驗。🌟