Waldorf Astoria Seychelles Platte Island

We booked the 3 bedroom villa for the week of New Year. Overall, the stay was excellent, the highlight being the outstanding service across the entire resort. Positives 1. Our inbound flight to Seychelles was delayed 4hrs, which meant we missed the once per day flight to the island. The duty manager arranged another flight (at no additional cost) to ensure we reached the island by end of day. This was highly appreciated. 2. Villa was great (#60). Extremely spacious, modern, everything worked as you'd expect. One highlight not often seen on these type of remote resorts was the showers, an abundance of hot water and powerful. Comfortable beds, etc. 3. Customer service was outstanding. Everywhere. Personal but discrete. We had a designated person (Moussa) to assist us. Nothing was too much trouble, he was incredibly responsive, I couldn't be more effusive in my praise for his professionalism. The same for housekeeping, regularly kept the villa refreshed, nothing too much trouble. The attention to guests and providing service with a smile was evident everywhere. 4. Spa was fantastic. Treatments excellent. 5. Dinner options good, plenty of choice. I would highly recommend Moulin, which was exceptional. While vegetarian in nature, it offers a second menu which replicates the main vegetarian menu but adds fish and wagyu beef. I would say the dinners we had there were one of the highlights of the week. 6. Turtles. You see them, we were fortunate enough to see laying and hatching. 7. Island. Spacious enough to have plenty of privacy, never felt crowded. While the beaches themselves weren't as expansive as maybe other islands, still plenty of opportunities to experience different parts by using the bikes provided. Improvement Opportunities 1. Snorkelling. I'd say this was the only real disappointment, especially as it had been something we'd really looked forward to based on the geography of the island. When it's low tide, you can't snorkel (basically can walk across the lagoon). Much depends on the timing of the tides and the week you go (resort can't control that!). The week we were there, it was low tide for majority of the day unfortunately, high tide was generally between 4.30am and 7.30am (or after sunset), which meant we had to wake early and snorkel just before sunrise at 6.30am. However, with high tide, we found the water visibility to be consistently poor, which made for a lot of disappointment (especially since it was clear there were a lot of turtles, rays and sharks in the water at high tide....you saw lots of glimpses, but not much else due to visibility). As always with nature, it's a lottery and others might experience better conditions (if so, you will surely see a lot). 2. Main pool service. The pool was large with quality day beds. Unfortunately, for this part of the resort, service was a little "hit and miss". We used it three times, once service was almost immediate and excellent.....the other two times we waited 60-90 minutes a

Our stay in Platte Island was more than memorable. From the real privacy of the villas to the breathtaking nature, Waldorf Astoria in Seychelles easily became one of our favorite vacations to date. However, what made our time this amazing was the people there. Therefore, I want to start by saying, once again, a big Thank You to everyone that made it happen, especially: Donia, who we had a pleasure to have as our personal concierge. She rose to every challenge, big or small, with grace in order to ensure the best experience possible. Our stay truly wouldn’t be the same without her. Upendra, our housekeeper, who came in everyday with the biggest smile on his face. We have never met somebody with such attention to details (from our shoes being perfectly laid down to extra coffee pots for my coffee loving parents.) He truly went above and beyond for us and always made sure we had everything we needed. All the staff at Maison des epices, but especially Gino who easily felt like a friend. We started coming there for the amazing food and delicious drinks, but Gino is the reason we kept on coming back. Lastly, to Vivian, who often was our driver. He has unmatched passion and knowledge of the island and its inhabitants. I have learnt so much from him about nature, animals, and history, which I deeply appreciate. Without him, I wouldn’t leave Platte Island knowing all of the fascinating facts. Waldorf Astoria’s staff in Seychelles is unmatched to any other place we’ve been to. Moreover, the hotel’s food options were pretty great. We had lunch everyday next to the pools in our villas, which was so special. The service is great, and we never had to wait long. I have previously mentioned one of the restaurants we truly enjoyed. The second one is Moulin - a no-waste restaurant with a set menu. The staff is also incredible and the food is to die for. The third restaurant option, and the only one that offers breakfast, is La Perle. We wished there were more breakfast options, and that the staff matched the level of the other two restaurants. However, overall, we were happy with the dinning. We spent most of our days enjoying our villas and the private pools. As the beach was just steps away, my sister and I often snorkeled and our parents went on many walks on the beach. We also took many bike rides on the beautiful island and, by the recommendation of Vivian, we stargazed on the runway. I could go on and on about all the things that made our stay so incredible. However, there are few things that should be noted. Firstly, there is quite a lot of glass above the tide level. When you leave your garden, you step on the beginning of the beach that is too high for the waves to reach. I was inches away from stepping on a piece of glass sticking from the sand there. It definitely would be something, that no matter how great the hotel is, would ruin my entire vacation. We often saw empty glass bottles in the greenery as well. Moreover, as previously mentioned, we wi

The service, dining and luxurious villas are wonderful! Donia is a superb personal concierge and made our family trip truly special with wonderful touches. A warm and hospitable team all around. We had a very relaxing and magical time. We did not want to leave✨️

Platte island is one the most idyllic locations I've ever visited. The nature here is stunning and virtually undisturbed, if you enjoy wildlife, it is certainly a must visit destination for the sea turtles alone. The hotel and amenities are perfect, I especially loved the spa here. The villas are perfectly designed, inside it was flawless. I loved having a night time bath made by the housekeeping team! The best part of the island is the incredible choice of food, you might sometimes expect less of food from an island but the chefs here create fantastic menus and dishes, it's as good as you would have in any city. I can't choose a favourite restaurant here because all of the concepts are so unique and flawless in their own way!

the island and the Waldorf-Astoria Hotel are an absolute dream! The complex was newly built in 2023, each villa has its own private garden and its own beach access. We had a villa with its own pool, which we used a lot. There is nothing nicer than jumping into the pool straight after getting up - that's how the day can start. The villa is enormous and really very spacious and very tastefully decorated, nothing is missing. Everything is very high quality. We are a big fan of outdoor showers and enjoyed the view of the garden and up to the sky while showering. At this point, a big compliment to Sanu, who cleaned our villa perfectly every day, tidied it up and looked after us. Speaking of taking care of things: Every guest has their own concierge. Dominique took great care of us and read our wishes from our eyes. In general, the entire staff is incredibly friendly, charming and warm-hearted and absolutely professional - congratulations on such an outstanding team!!! We can't even mention everyone by name, but Angelle from the service in the La Perle restaurant should be mentioned as a representative of everyone, who made sure that we felt completely at home from the very first second. In all three restaurants in the resort, the food is excellent and your palate is truly pampered! Every morning we looked forward to the varied and extensive breakfast, especially the wonderfully fresh fruit platter and the fresh fruit juices mixed especially to our wishes. After we had gradually tried our way through the menus, we were surprised in the La Perle and Maison des Epices restaurants with menus specially put together and created for us - truly amazing! Mr. Sebastian, the hotel manager, had asked about our preferences and then had an excellent menu put together! Thanks also to the bartenders, who kept surprising us with excellent mocktails. The entire island is wonderfully green, the grounds are well maintained, the pool is huge, the massages in the spa are world class - thanks to Adriano and his team!!! You just have to feel good here! The bicycles for each guest, even with their own name tag, are a great idea for getting around the island. We went for walks along the beaches to the two sandbanks every day and almost every day we were able to watch sea turtles coming ashore to lay their eggs in the sand, hidden under bushes and then wandering back into the sea - a unique experience! And the sunsets - whether on the beach or at the Laline bar with a sundowner. Thank you for a perfect, restful and relaxed holiday on Ile Platte, from the first to the last second, from the perfectly organized reception at the airport in Mahe, the spectacular landing on the runway in the middle of the island and the warm welcome on the island of Platte to the last vanilla tea in the library shortly before departure - really excellent!!!

Our stay at the Waldorf Astoria Platte Island was nothing sort of exceptional . We were completely astonished by the professionalism and  and courtesy of all staffs from the very first minute we stepped foot  on the island .  We want to thank our  personal concierge Dominic  once again for going above and beyond  to ensure that  our stay was simply perfect .  He is  truly the best at what he does ! The hightlight of our trip was  our engagement  whereby  together with their team, Dominic & Athina  sucessfully  managed to organised  a  surprise and magical proposal by the marina . To top it all off we managed to experience all three restaurants on the island .  Ofcourse each one had its own  speciality but I cannot  even begin to explain the exquisite mouth-watering  taste of all three food  menus that tried ... There surely will be a next time 🤗 Angelique , Fabian & Fabio